Experience exceptional service, guaranteed results
A Local Family of Plumbers Serving San Diego
At 24/7 Drain Rooter, we're a team of dedicated and experienced plumbers committed to providing exceptional service and lasting solutions to all your plumbing needs. Founded by a Marine Corps veteran, we understand the importance of integrity, honor, and commitment - values that guide us in everything we do.
Our Mission
Our mission is to bring accessible and trustworthy plumbing solutions to residential and commercial customers throughout San Diego County. We strive to build lasting relationships with our clients by offering:
- Affordable pricing: We offer competitive rates and transparent billing, ensuring you always know what to expect.
- Expert Expertise: Our team of licensed and certified plumbers are highly skilled in all aspects of plumbing, from routine maintenance to complex repairs.
- Exceptional Customer Service: We value open communication, respectful interactions, and personalized solutions tailored to your unique needs.
What We Do
We offer a comprehensive range of services to address all your plumbing concerns, including:
- Drain Cleaning & Hydro Jetting: Unclogging drains, preventing future blockages.
- Sewer Repair & Installation: Repairing and installing sewer lines to ensure proper drainage.
- Water Heater Repair & Installation: Maintaining and replacing water heaters for optimal efficiency and hot water supply.
- Faucet Installation & Repair: Fixing leaky faucets and replacing outdated fixtures with high-quality replacements.
- Water Restoration & Waterproofing: Addressing water damage and preventing future leaks or floods.
Why Choose 24/7 Drain Rooter?
Our commitment to excellence is reflected in our:
- High Customer Satisfaction: We have earned countless positive reviews and testimonials from satisfied clients.
- Honest & Transparent Pricing: We provide clear and upfront estimates with no hidden fees or charges.
- 24/7 Availability: We understand emergencies can happen at any time, so our services are available around the clock.
- Family-Friendly Approach: We treat our clients like family, offering personalized attention and genuine concern for their needs.
Overall Experience
The majority of the reviewers had a positive experience with 24/7 Drainrooter and James, the owner. Many praised his professional conduct, punctuality, quality of work, and value for the price.
Services
The company offers a range of services, including pipe replacement, toilet repair, drain cleaning, and plumbing leak detection. They also provide emergency services, as evident from the fact that some reviewers were referred to them through their home warranty provider.
Communication
James and his crew were praised for their excellent communication skills. They kept customers informed about the status of their projects and were responsive to their concerns.
Work Quality
Reviewers were highly satisfied with the quality of work performed by James and his team. They were efficient, and James took the time to ensure that the job was done correctly.
Additional Services
Some reviewers appreciated the additional services provided by James, such as calling plumbing supply stores to locate hard-to-find parts.
Troubleshooting
James was commended for his ability to troubleshoot and resolve complex plumbing issues.
Cost
While some reviewers mentioned that the prices might be a bit high, the majority felt that the value for the price was excellent.
Negative Reviews
However, there were a few negative reviews. One reviewer, Michelle Fager, described her experience with James as "horrible" and "unresponsive." Another reviewer, Sherwin Yari, mentioned that the company was overpriced, did not provide a quote, and was unresponsive when trying to rectify the situation.
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