Your Plumbing Solution: "Reliable, Efficient, and Honest"
At Pell Plumbing Company, we pride ourselves on being a family-owned and operated business that has been providing quality plumbing services to the residents of Kennesaw, Acworth, Marietta, Woodstock, and the surrounding areas since 1994. Over the past 30 years, we have operated with two guiding principles: satisfying our clients and respecting their homes.
As a business, we believe that each and every customer is entitled to polite customer service, experienced and knowledgeable technicians, options for repair verses replacement, and dependable written warranties. We believe that plumbing can be unpredictable, and for this reason, we want our clients to be available to discuss options to eliminate any surprises in the end and ensure their complete satisfaction. We operate ethically, ensuring that we do not undertake a job we cannot do well, use scare tactics for high-pressure sales, make derogatory statements about the competition, or perform unnecessary work.
Our Commitment to Service
We understand that the customer is the sole purpose of our being, and we are grateful to have them. We believe in demonstrating professionalism with every client contact, through our experience, staff member interactions, personal appearance, vehicles, and workmanship. We have earned the trust of homeowners by honoring our commitments and consistently providing the services they need.
Financing Options
We know that issues don't wait until you have enough money to cover the total cost of a major repair or full replacement. That's why we offer financing options to fit our valued customer's budgets. Whether you need a bathroom renovation, a new water heater, or slab repairs, you can rest easier knowing that money won't stop you from hiring our trusted teams to take care of any issue you're facing.
Our Company Culture
As a company, we prioritize our employees' well-being and happiness. We offer a reliable job with numerous advancement opportunities, job variety, and rewarding interactions with people. We know that our employees are the backbone of our company, and we strive to create a positive work environment that fosters growth and development.
Ready to Experience the Pell Plumbing Difference?
Fill out the form below to tell us how we can help you, or for faster service, call 770-499-2006. We look forward to serving you and bringing a new level of service to your project.
Customer Reviews of Pell Plumbing
Pell Plumbing has received a mix of positive and negative reviews from customers. Some reviewers have praised the company's responsiveness, punctuality, and professionalism, while others have expressed disappointment with their services.
Positive and Negative Comments
Positive Comments
Several reviewers have commented on the company's excellent customer service, promptness, and professionalism. One reviewer mentioned that Pell Plumbing was incredibly responsive and provided outstanding service, with the technician patiently answering all of their questions. Another reviewer praised the company's ability to work around their schedule and needs, and to find solutions to any roadblocks. Many reviewers have also appreciated the company's competitive pricing and willingness to provide practical advice.
Negative Comments
However, a few reviewers have expressed disappointment with their experience at Pell Plumbing. One reviewer mentioned that the company was unable to complete the job as promised, and that the technicians wasted their time. Another reviewer was unhappy with the company's professionalism, punctuality, and responsiveness, stating that the technicians had an "unprofessional attitude" and failed to show up on time.
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