At Dr. Rooter of Lexington, we pride ourselves on being the premier plumbing experts in Lexington, SC. With over 25 years of experience, we have built a reputation for providing top-notch plumbing services to residential and commercial properties in the Columbia and Lexington areas.
Our Story
Our journey began in 1999, and since then, we have been committed to delivering exceptional plumbing solutions to our customers. Our team of licensed plumbers, led by experienced technicians, is dedicated to providing quick, reliable, and efficient services that cater to the unique needs of our clients. Whether it's a minor repair or a major installation, we approach each task with precision and care, ensuring that our customers receive the best possible service.
Our Services
We offer a comprehensive range of plumbing services, including:
- General Plumbing: Our full-spectrum plumbing services cover leaks, clogs, and system maintenance.
- Repairs: Quick and effective repairs to restore your plumbing system's functionality.
- Installation: Professional installation of fixtures and appliances with precision.
- Tankless Water Heaters: Efficient tankless water heater installations for endless hot water.
- Commercial: Reliable plumbing services tailored for business and industrial needs.
- Residential: Home plumbing solutions that ensure safety and comfort for families.
How We Do It
Our simple, reliable process involves:
1. Call or Email us: Contact us by phone or email to schedule an appointment.
2. Inspect & Verify: Our licensed plumber will visit your property to assess your issue.
3. Solution Options & Repair: Skilled technicians will discuss your options, and you can decide on repair or replacement.
4. Aftercare Support: We'll help you ensure everything is running smoothly, and our customer service line remains open for any further queries.
Our People
Meet our team of experienced plumbers and sales managers who are dedicated to providing exceptional service:
- Jacob Jones: Sales Manager
- Leslie Alexander: Plumber
- Robert Fox: Plumber
- Theresa Webb: Plumber
- Brooklyn Simmons: Team Lead
- Albert Flores: Sales Manager
What Our Customers Say
Don't just take our word for it! Here's what our satisfied customers have to say about us:
- "We woke up to no hot water! I called Dr. Rooter who sent a technician out within a couple hours. He replaced our water heater and in no time we had hot water again! Thanks again!" - Nancy Sox
- "Dr. Rooter came in after-hours, and fixed the water leak in my wall that same night, showed us exactly what he did to fix it and assured us to call if there were any problems. Excellent emergency plumbing service!" - Alex Spangler
- "Daniel & Jake came to my home and changed my entire opinion about my last experience with a plumber. The work was done quickly and looks amazing!" - Teaira Mack
Exceptional Service and Professionalism
The overall tone of the reviews is one of complete satisfaction and appreciation for the service provided by Dr. Rooter. The technicians and staff are consistently praised for their professionalism, expertise, and courteous manner.
Prompt and Reliable Service
Many reviewers mention the prompt response to their needs, with some technicians arriving at their homes within hours of calling. This level of service is seen as a major advantage, as it helps to minimize the disruption and stress caused by plumbing issues.
Competitive Pricing
Several reviewers comment on the reasonable pricing of Dr. Rooter's services, which is appreciated considering the quality of work provided. This transparency and fairness are seen as contributing to the company's excellent reputation.
Personalized Service
The staff at Dr. Rooter are consistently praised for their friendly, approachable, and caring demeanor. Reviewers mention specific technicians, such as Tim, Jake, Isaac, Erica, and Cathy, who go above and beyond to ensure customer satisfaction.
Attention to Detail
The technicians are praised for their attention to detail, taking the time to explain the work they would do and providing clear estimates before starting the job. This level of transparency and communication helps to build trust with customers.
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