We take pride in doing professional work at reasonable rates.
At Pacific Plumbing and Rooter, we pride ourselves on providing exceptional plumbing services to our customers in Eugene, Oregon, and the surrounding areas. Our team of experienced plumbers is dedicated to delivering high-quality, personalized services that meet the unique needs of each customer. With over 40 years of combined experience in the plumbing trade, our ownership duo, Josh Edwards and Rob Ketch, have built a reputation for providing reliable, efficient, and cost-effective solutions for all your plumbing needs.
Our Services
At Pacific Plumbing and Rooter, we offer a wide range of services to cater to the diverse needs of our customers. Whether you're a homeowner, property manager, renter, or small or large business owner, we're equipped to handle all your residential and commercial plumbing needs. Our services include:
- General Plumbing: Our experienced plumbers specialize in repairing, servicing, and replacing plumbing fixtures and pipes, as well as remodeling and detecting/repairing slab leaks.
- Drain Cleaning: We offer drain cleaning services designed to tackle the toughest of clogs, ensuring your drains flow smoothly and efficiently.
- Water Heaters: We handle the installation, repair, and replacement of water heaters, ensuring you get the best solution for your specific needs.
- Water Service: Our team provides water service replacement and pipe bursting services, ensuring your plumbing system runs smoothly and efficiently.
- Point Repair: We offer point repair services to detect and repair slab leaks, ensuring your home or business remains safe and free from water damage.
- Plumbing Remodeling: Our experts provide plumbing remodeling services, designing and installing custom plumbing solutions that meet your unique needs.
- 24-Hour Emergency Service: We understand that plumbing emergencies can happen anytime, which is why we offer 24-hour emergency service, even on holidays.
Meet Our Team
At Pacific Plumbing and Rooter, we're proud of our team's dedication to providing exceptional service, professionalism, and a commitment to excellence. Our team is built on the values of respect, trust, and camaraderie, making us the go-to choice for all your plumbing needs.
Join Our Team
If you're looking for a rewarding career with a reputable company, look no further! Pacific Plumbing and Rooter offers attractive compensation, superior training, and a supportive work environment. Apply now to join our team!
Overall Impression
The reviews of Pacific Plumbing and Rooter (PPR) are overwhelmingly positive, with all 9 reviewers giving the company 5-star ratings. The reviewers praised the company's professionalism, efficiency, and friendly staff. They also appreciated the company's ability to provide solutions, explain problems, and offer tips for maintaining their plumbing systems.
Response Time and Efficiency
Several reviewers praised the company's quick response time, including Cristy M., who mentioned that they were able to schedule an appointment within 2-4 hours of calling. Others, such as Julia Cummings, noted that the plumbers arrived promptly and worked quickly to complete the job.
Knowledge and Expertise
reviewers praised the company's knowledgeable and experienced staff. For example, Stacy Dervin mentioned that the plumber, Ben, helped her understand the sewer system and explained how to perform regular maintenance. Matthew Dixon praised Jed Ramirez's expertise, saying that he was able to diagnose the problem quickly and efficiently.
Customer Service
Many reviewers praised the company's customer service, including the plumbers' friendly and courteous demeanor. For example, Cyndie Criswell mentioned that Jim showed up promptly and alleviated the problem, and Stephanie Doperalski praised the staff for being "friendly and knowledgeable."
