Reliable Plumbing Solutions in the DNA
At DNA Plumbing, we pride ourselves on being a family-owned and operated business, committed to providing exceptional plumbing services to the community. With a strong presence in the Dallas Fort Worth Metroplex, we take pride in our reputation for delivering reliable, efficient, and cost-effective solutions to our customers.
Our Story
Our journey began with a single goal: to provide exceptional plumbing services to our community. With years of experience in the industry, our team of certified plumbers has built a reputation for being honest, reliable, and dedicated to delivering top-notch service. Our commitment to quality, professionalism, and customer satisfaction has earned us a 4.9-star rating on Google and hundreds of positive reviews.
Our Services
At DNA Plumbing, we offer a comprehensive range of plumbing services, designed to cater to the diverse needs of our customers. Our services include:
- Emergency Plumbing Services: We understand that plumbing emergencies can be stressful and costly. Our 24/7 emergency services ensure that our team is always available to respond to your needs, providing prompt and effective solutions.
- Plumbing Repair and Maintenance: Our experienced plumbers can diagnose and fix a wide range of plumbing issues, from leaky faucets to burst pipes.
- Plumbing Installation: Whether you're building a new home or upgrading your existing plumbing system, our team is equipped to install new pipes, fixtures, and appliances.
- Gas Line Services: Our experts handle gas line installation, repair, and maintenance, ensuring your home or business is safe and efficient.
- Leak Detection and Repair: We use state-of-the-art equipment to detect and repair leaks, minimizing water damage and preventing costly repairs.
What Sets Us Apart
At DNA Plumbing, we stand out from the competition by putting our customers first. Our commitment to honesty, transparency, and quality has earned us a reputation for delivering cost-effective solutions that meet our customers' needs. We believe in building long-lasting relationships with our customers and strive to provide exceptional service that exceeds expectations.
Our Community Involvement
At DNA Plumbing, we believe in giving back to our community. We are proud to support the Friends & Family of Plano FFA, a program that teaches valuable agricultural skills to local students. We contribute to this program every year, recognizing the importance of agricultural skills in our community.
Get in Touch
For more information about our services or to schedule a consultation, please don't hesitate to contact us. We look forward to serving you!
Positive Experience and Expectations
DNA Plumbing Services has exceeded expectations with their prompt response, courteous and knowledgeable technicians, and competitive pricing. Many reviewers have praised their professionalism, encouraging a sense of reliability and trust. The company's 24/7 availability, courteous customer service, and commitment to customer satisfaction have earned them a reputation as a trustworthy and efficient plumbing service provider.
Technicians' Expertise and Efficiency
Reviewers have praised the technicians' expertise, efficiency, and professionalism. From unclogging sewer pipes to replacing water heaters, DNA Plumbing's technicians have demonstrated a high level of skill and dedication to their work. Technicians like Thomas and Josh, Brajan and Brandon, and Chloe have gone above and beyond to ensure that customers receive top-notch service.
Complaints and Areas for Improvement
However, one reviewer has expressed disappointment with the company's communication and invoicing process. Sophie C. reported that the company did not call to advise of the issue and recommended treatment before completing the service, and they did not provide an invoice showing the call-out trip charge was waived. She also felt that the service was overpriced.
Value and Pricing
Reviewers have generally praised DNA Plumbing's competitive pricing and fair estimates. However, Sophie C.'s experience suggests that the company's pricing may not always align with customer expectations.
