Business Details
48 Years
experience
Emergency
services
Your Trusted Partner for HVAC, Plumbing & Electrical Services in Indiana
Edwards Royal Comfort has been serving Central Indiana since 1978, providing expert heating, cooling, plumbing, and electrical services. Our BBB-accredited team with an A rating combines decades of experience with advanced training to deliver reliable solutions. We partner with trusted names like Bassett Services to expand our capabilities while maintaining honest pricing and 24/7 emergency availability. Our technicians undergo rigorous background checks and continuous education to ensure technical excellence. With three Indiana locations and a 4.8 Google rating, we prioritize customer satisfaction through transparent communication and comprehensive service guarantees.Our NATE-certified professionals and Bryant Factory Authorized Dealer status reflect our commitment to industry-leading standards. We serve residential and commercial clients across Greencastle, Crawfordsville, Danville, and surrounding areas with personalized attention to each project.
Services
HVAC Installation
Plumbing Repair
Electrical Services
Water Heater Replacement
Indoor Air Quality
Emergency Services
Maintenance Plans
Generator Installation
Drain Cleaning
HVAC Maintenance
Details
- Year established: 1978
Highlights and features
- We offer 24/7 emergency service with rapid response times
- Our technicians are NATE-certified and background-checked
- We provide honest, upfront pricing with no hidden fees
- We guarantee repairs for one year against breakdowns
- We offer $2,000 credit toward system replacement within one year
Associations and certifications
- BBB
- Bryant Factory Authorized Dealer
- NATE
What people say
Timely service
Friendly technicians
Professional work
Reliable company
Excellent communication
Services
HVAC Installation
We specialize in complete HVAC system replacements for residential and commercial properties. Our certified technicians install energy-efficient heating and cooling systems tailored to your building's specific needs. With Bryant Factory Authorized Dealer status, we offer premium equipment backed by industry-leading warranties and performance guarantees.
Plumbing Repair
Our licensed plumbers provide 24/7 emergency repair services for all residential plumbing issues. From leaky pipes to water heater failures, we use advanced diagnostic tools to identify and fix problems quickly. All technicians carry comprehensive toolkits for immediate repairs and follow strict safety protocols.
Electrical Services
Partnering with Bassett Services, we offer comprehensive electrical solutions including EV charger installation and generator services. Our licensed electricians handle both residential and commercial projects with a focus on safety and code compliance. We provide surge protection and whole-home electrical system evaluations.
Water Heater Replacement
We install and service all types of water heating systems including tankless and traditional models. Our technicians perform comprehensive efficiency assessments and recommend appropriate replacements based on usage patterns. We offer annual maintenance plans to extend equipment lifespan and maintain optimal performance.
Indoor Air Quality
Our indoor air quality specialists install and maintain whole-house air purification systems that remove 95-99% of airborne pollutants. We offer customized solutions including humidifiers, dehumidifiers, and advanced filtration systems that integrate with existing HVAC equipment to improve respiratory health and comfort.
People
Jodi Sutherlin
Owner, General Manager
With over 40 years of industry experience, Jodi Sutherlin oversees daily operations and customer service standards at Edwards Royal Comfort. She ensures all projects meet the company's commitment to quality workmanship and customer satisfaction.
Todd Sutherlin
Owner, Sales Manager
Todd Sutherlin manages sales operations and client relations. With extensive HVAC industry knowledge, he helps customers select appropriate systems while maintaining the company's focus on honest, transparent pricing.
Donald Bannon
Service Technician
Certified HVAC technician Donald Bannon provides expert repair and maintenance services. Known for his exceptional customer service, he explains technical details clearly and ensures clients understand their system's operation and maintenance needs.
Questions
Do you offer emergency services after regular business hours?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services with rapid response times across Central Indiana.
What areas do you service?
We serve Greencastle, Crawfordsville, Danville, and surrounding Indiana communities including Plainfield, Avon, and Brownsburg.
Are your technicians licensed and insured?
All our technicians are fully licensed, bonded, and insured with NATE certification and background checks.
Do you offer financing options?
Yes, we provide financing through approved credit programs for HVAC replacements and major home comfort projects.
What HVAC brands do you work with?
As a Bryant Factory Authorized Dealer, we install and service all major HVAC brands with manufacturer-backed warranties.
Do you provide maintenance plans?
We offer comprehensive maintenance agreements for HVAC, plumbing, and electrical systems with annual inspections and priority service scheduling.