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40 Years
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Emergency
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Your Trusted San Antonio Plumbing & HVAC Experts
Tietze Plumbing has been serving the Texas Hill Country since 1986, establishing itself as the most reliable plumbing and HVAC company in the region. Founded by Steven and Tracy Tietze, our family-owned business combines over 35 years of industry experience with a commitment to treating customers as we would our own family. Our team of licensed, insured professionals specializes in residential and commercial plumbing repairs, installations, and maintenance, alongside comprehensive HVAC services including AC repair, heating solutions, and ductless mini-split systems. We pride ourselves on using top-tier brands like Rheem, Bradford White, and Navien while maintaining competitive pricing across San Antonio and surrounding areas. Our 24/7 emergency services ensure immediate response to plumbing crises, complemented by annual maintenance plans that prevent costly system failures.

With three generations of local expertise and a focus on cutting-edge technology, we deliver sustainable solutions for water conservation, leak detection, and energy efficiency. Our technicians are certified in propane gas installations, backflow testing, and advanced diagnostics using video camera inspections and water jet cleaning. As a testament to our quality, we maintain preferred customer programs with exclusive discounts and priority service scheduling. Our dual locations in Boerne and San Antonio enable rapid response times across Central and South Texas, covering areas from Bandera to Uvalde. This combination of technical expertise, local knowledge, and family values positions us as the trusted choice for all plumbing and HVAC needs.
Services
Plumbing Repair AC Installation Heating Services Emergency Plumbing Drain Cleaning Water Heater Repair Gas Line Services Sewer Line Replacement HVAC Maintenance Leak Detection
Details
  • Year established: 1986
Highlights and features
  • 35+ years of combined plumbing and HVAC expertise from our family team
  • 24/7 emergency services with immediate response guarantee
  • Certified technicians trained in all major brand repairs and installations
  • Family-owned operation prioritizing personalized customer care
  • Competitive pricing with exclusive preferred customer discounts
Associations and certifications
  • Master Plumbing License 16956
Services
Plumbing Repair
Our licensed plumbers address all residential and commercial plumbing issues including leak detection, pipe replacement, and fixture installation. We specialize in slab leaks, sewer line repairs, and emergency plumbing services with guaranteed 24/7 availability. Using advanced diagnostics like video camera inspections and water jet cleaning, we resolve problems efficiently while minimizing property disruption.
HVAC Maintenance
Preventative HVAC maintenance plans include bi-annual system inspections, refrigerant checks, and component cleaning. Our certified technicians service all brands of air conditioning and heating units, ensuring optimal efficiency and longevity. Emergency repair services operate around the clock with rapid response times for system failures in residential and commercial properties.
Water Heater Repair
We repair and install conventional and tankless water heaters from leading brands including Rheem and Navien. Our technicians handle gas and electric models, offering same-day repairs for common issues like pilot light failures and sediment buildup. Annual maintenance services extend equipment lifespan while maintaining energy efficiency standards.
Drain Cleaning
Professional drain cleaning services utilize high-pressure water jetting and video inspection technology to clear blockages and identify system weaknesses. We handle residential clogged drains, commercial sewer lines, and emergency backups with minimal invasive procedures. Preventative maintenance plans help avoid recurring drainage issues in both residential and business settings.
Gas Line Services
Certified installation, repair, and maintenance of natural gas and propane systems for residential and commercial properties. Our services include leak detection, line replacement, and appliance hookups for water heaters, stoves, and heating systems. All work complies with local building codes and safety regulations for gas system integrity.
People
Steven Tietze
Responsible Master Plumber
With over 35 years in the plumbing industry, Steven Tietze leads technical operations as the licensed master plumber. He established Tietze Plumbing in 1986, bringing decades of expertise in commercial and residential systems. His hands-on approach ensures quality control across all service calls.
Tracy Tietze
Office Manager
Former Northside ISD principal Tracy Tietze manages daily operations after 30 years in education administration. Her organizational skills ensure efficient service scheduling and customer relations. She transitioned to full-time business management in 2014, applying her leadership experience to support field operations.
Questions
What areas do you service?
We serve San Antonio, Boerne, Helotes, Bandera, Castroville, New Braunfels, Uvalde, and surrounding Texas Hill Country communities.
Do you offer emergency services?
Yes, our 24/7 emergency plumbing and HVAC services respond immediately to urgent issues across our service areas.
What plumbing maintenance plans are available?
Our annual service plans include two inspections with 10% repair discounts, preferred scheduling, and backflow test discounts for residential customers.
Are your technicians certified?
All plumbers hold active Master Plumbing License #16956 with HVAC certifications for all major equipment brands and refrigerant handling.
How do I schedule service?
Contact us through our website, call our Boerne or San Antonio locations directly, or use our online scheduling system for appointments.