With you at every drop, we've got you covered!
At Mike Counsil Plumbing and Rooter, we pride ourselves on being a family-owned and operated plumbing company that has been serving the San Jose, CA area since 1994. Our team of certified technicians is dedicated to providing quality, affordable plumbing services to our customers, and we take pride in our 100 percent satisfaction rate.
Our company culture is built on a foundation of excellence, integrity, and community commitment. We believe in building long-term relationships with our customers, and we strive to provide personalized service that exceeds their expectations. Our core values of professionalism, respect, and a customer-first approach guide everything we do, from emergency plumbing repairs to routine maintenance and installations.
Our Services
We offer a wide range of plumbing services, including sewer and drain cleaning, gas leak detection and repair, water heater installation and maintenance, and pipe repairs and replacements. Our team is equipped to handle any plumbing issue, from clogged toilets and drains to frozen pipes and gas leaks. We also offer Hydro Jetting, trenchless sewer repair, and video assessments to diagnose and repair plumbing issues quickly and efficiently.
Home Protection Plan
Our Home Protection Plan is designed to save our customers money and provide them with peace of mind. By joining our plan, customers can enjoy annual maintenance, front-of-the-line service, loyalty pricing, and a 2-year guarantee on all repairs and replacements. Our plan is designed to help customers avoid costly surprises and ensure their plumbing systems are running smoothly and efficiently.
Why Choose Us
So why choose Mike Counsil Plumbing and Rooter? Our team of certified technicians is dedicated to providing excellent service, and we guarantee our work. We offer competitive pricing, flexible financing options, and a customer-first approach that sets us apart from other plumbing companies. We're proud to serve the San Jose, CA area, and we look forward to serving you.
High-Quality Plumbing Services
The customers of Mike Counsil Plumbing and Rooter are extremely satisfied with the company's services. The technicians are knowledgeable, professional, and efficient in their work. They arrive on time, provide clear estimates, and complete the job efficiently. The company's commitment to customer satisfaction is evident in their prompt responses to customer concerns and their willingness to work with customers to find the best solutions.
Professional and Knowledgeable Technicians
The technicians at Mike Counsil Plumbing and Rooter are highly praised for their professionalism, knowledge, and courtesy. They take the time to explain the issue, provide options, and complete the job efficiently. The customers appreciate the technicians' attention to detail, cleanliness, and respect for their properties.
Excellent Customer Service
The company's customer service is exceptional, with prompt responses to customer concerns and a willingness to work with customers to find the best solutions. The customers appreciate the company's communication, from email confirmations to text updates and phone calls.
Some Areas for Improvement
While the majority of customers are extremely satisfied, a few customers have reported inconsistent service quality and predatory pricing. One customer reported a technician who did not use the correct tool for the job, leading to a subpar experience. Another customer felt that the company's pricing was excessive, which led to a negative experience.
