Business Details
50 Years
experience
Emergency
services
Trusted Drain & Sewer Solutions in Boston
John's Sewer & Drain Cleaning has been a trusted name in drain solutions since 1976, serving Boston and surrounding areas. Founded on decades of specialized expertise, we employ over 35 trained technicians who combine advanced technology with time-tested methods to address complex drain and sewer challenges. Our family-owned business, led by industry veteran Larry Gillis with 50 years of experience, prioritizes rapid response times and personalized service. We serve residential, commercial, and industrial clients across Massachusetts, New Hampshire, Rhode Island, and Northern Connecticut. Our comprehensive offerings include emergency drain clearing, preventive maintenance programs, and state-of-the-art diagnostics using video inspection technology.With a proven track record of thousands of annual service calls, we maintain strict quality standards through rigorous technician training and equipment maintenance. Our commitment to community extends beyond service, reflected in our 2-hour response guarantee and 24/7 availability for urgent needs. We distinguish ourselves through transparent pricing, detailed service documentation, and tailored solutions for property managers, restaurants, and homeowners. Our team's extensive field experience ensures accurate diagnosis and resolution of even the most challenging drainage issues. Backed by warranties and a customer-first philosophy, we've built lasting relationships through consistent reliability and technical excellence.
Services
Drain Cleaning
Water Jetting
Stormwater Management
Video Inspection
Pipe Lining
Details
- Year established: 1976
Highlights and features
- 24/7 emergency service with 2-hour response guarantee
- Over 45 years of specialized drain system expertise
- Family-owned business with industry-leading technician training
- Advanced diagnostics using video inspection technology
- Comprehensive preventive maintenance programs for commercial clients
What people say
Very professional
Quick response
Excellent service
Highly recommend
Amazing tech
Services
Drain Cleaning
Our professional drain cleaning services utilize advanced equipment to resolve clogs and maintain optimal drainage systems. Commercial-grade electric snakes and high-pressure water jets effectively remove blockages caused by grease, debris, and tree roots. Technicians diagnose issues using video inspection before applying appropriate clearing methods. Residential services address sink, tub, and main sewer line issues while commercial offerings include restaurant grease trap maintenance and property manager support programs.
Water Jetting
High-pressure water jetting delivers 4,000 psi cleaning power to thoroughly clear sewer and drain lines. This method effectively removes built-up scale, grease deposits, and root intrusions from pipe walls. Specialized equipment handles various applications including parking garage drains, stormwater systems, and commercial kitchen lines. Technicians assess pipe condition before treatment to ensure safety for older plumbing systems while maximizing cleaning effectiveness through calibrated pressure settings.
Stormwater Management
Comprehensive stormwater management includes system inspections, catch basin cleaning, and compliance maintenance. Services cover commercial properties' storm line drainage, water quality units, and oil/water separators. Certified technicians ensure adherence to Clean Water Act regulations through regular maintenance programs. Advanced equipment handles catch basin sediment removal and area drain maintenance across diverse property types from shopping centers to industrial facilities.
Video Inspection
Non-invasive video inspection technology identifies drainage issues through 2-10 inch diameter pipes. High-resolution cameras transmit real-time footage up to 400 feet, pinpointing root intrusion, pipe corrosion, and blockage locations. Inspections document system condition with digital video and written reports. This diagnostic tool supports pre-purchase evaluations, renovation planning, and preventive maintenance scheduling while enabling precise repair targeting to minimize excavation needs.
Pipe Lining
Innovative pipe lining offers trenchless sewer repair solutions for damaged lines. The process creates new pipe within old infrastructure using resin-coated liners cured in place. This method addresses main sewer lines, stack lines, and commercial systems with minimal property disruption. Durable linings last 30-60 years when properly maintained. Technicians assess pipe integrity to determine suitability before applying this cost-effective alternative to traditional excavation-based repairs.
People
Larry Gillis
Owner
With over 50 years in the drainage industry, Larry Gillis leads this family-owned business. Former Roto-Rooter president brings executive expertise to service delivery and operational management.
Scott McDonald
Manager
15-year veteran overseeing daily operations and customer service standards. Ensures consistent quality across residential and commercial service divisions.
Shanna Sands
Manager
15-year team leader managing technician training programs and service protocol implementation. Focuses on maintaining technical excellence and customer satisfaction metrics.
Questions
How quickly can you respond to emergency drain issues?
We aim to arrive within two hours of your call, 24/7, with same-day service guaranteed even during city-wide emergencies.
What drain services do you offer for restaurants?
Comprehensive commercial services include grease trap maintenance, kitchen drain cleaning, and preventive maintenance programs to prevent service disruptions.
Do you provide warranties for drain cleaning services?
Yes, we offer 1-3 month warranties for commercial properties and 6-month warranties for residential services, covering workmanship and effectiveness.
Can you handle complex sewer line issues?
Our technicians use advanced diagnostics, hydro jetting, and trenchless repair methods to resolve even the most challenging sewer line problems efficiently.
What preventive maintenance options exist?
Customized maintenance plans include regular inspections, scheduled cleanings, and system monitoring to prevent emergencies and extend infrastructure lifespan.
