We Do The Right Thing. Even When No One Is Watching
At Collins Comfort Masters, we pride ourselves on being a local, full-service HVAC and plumbing company that has been serving the Valley of the Sun since 1985. Our mission is to provide exceptional service, using top-quality products, and to exceed our customers' expectations. We strive to build long-lasting relationships with our clients by delivering reliable, efficient, and hassle-free solutions for all their HVAC, plumbing, and water treatment needs.
Our Services
We specialize in providing a wide range of services, including:
- Air Conditioning: From AC repair and maintenance to installation and maintenance, our expert technicians are equipped to handle all your cooling needs.
- Heating: We offer furnace repair, maintenance, and installation services to ensure your home or business is warm and comfortable throughout the year.
- Plumbing: Our skilled plumbers provide drain cleaning, repair, and installation services for all your plumbing needs, from leak detection to water heater replacement.
- Water Treatment: We offer a comprehensive range of water treatment solutions, including water softening, filtration, and purification systems.
What Sets Us Apart
At Collins Comfort Masters, we believe that exceptional customer service is the key to building strong relationships with our clients. Our experienced and fully licensed technicians are dedicated to providing fast, professional, and courteous service. We use only the best products and equipment, and we stand behind our work with a 100% satisfaction guarantee.
Our Commitment to Quality
We are committed to providing the highest level of quality in our workmanship, using only the most reliable products and equipment. We believe that attention to detail is crucial in ensuring that our customers' expectations are met and exceeded. Our commitment to quality is reflected in our A+ rating with the Better Business Bureau and our numerous 5-star reviews from satisfied customers.
Get in Touch
If you need a reliable and efficient HVAC, plumbing, or water treatment solution, contact us today. Call us at (480) 212-9208 or visit our website to schedule a service. Our friendly and knowledgeable staff are here to assist you with all your needs.
Customer Service
The reviews highlight the exceptional customer service provided by Collins Comfort Master. Multiple reviewers praised the company's representatives, such as Jose, Danny, Cory M, Chase, Gabriel, Tyler, Jacob, Taylor, and Kayla, for their professionalism, friendliness, and courtesy. They were commended for taking the time to explain the options and processes clearly, being efficient and prompt, and going above and beyond to ensure customer satisfaction.
Installation and Maintenance
Several reviewers reported positive experiences with the installation and maintenance services provided by Collins Comfort Master. They praised the technicians for their expertise, speed, and attention to detail. The reviewers mentioned that the technicians were able to complete the installations quickly and efficiently, often in a matter of hours.
Equipment and Quality
The reviews indicate that Collins Comfort Master uses high-quality equipment and provides top-rated products. Reviewers were impressed with the quality of the equipment and the company's commitment to providing reliable and efficient systems.
Negative Incidents
However, there were some negative incidents reported, including a review from Elizabeth Sheets, who alleged that one of the company's technicians ran a stop sign and nearly caused an accident. Another reviewer, Monika Lacka, reported a series of issues with her water softener system, including incorrect installation, damage caused by the technician, and poor communication from the company.
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