Business Details
28 Years
experience
Trusted Family-Owned Plumbing Services in Prescott, AZ
Dependable Dutchman has been family-owned and operated since 1998, serving the Prescott Quad City Area with integrity and expertise. Our team, led by Ross Rozendaal and his son-in-law Nicholas, prioritizes transparent pricing and quality workmanship, charging only for the time spent on-site with a one-hour minimum. We specialize in water heater installations, garbage disposal repairs, faucet and toilet services, and comprehensive leak detection, ensuring every project meets strict standards of reliability. Our commitment to the community is reflected in our local presence, with office calls handled directly by family members like Kara and Bailey. By avoiding travel fees and focusing on honest communication, weve built a reputation for dependable service across Prescott, Prescott Valley, Chino Valley, and Dewey-Humboldt.Our clients consistently praise our promptness, affordability, and technical proficiency, as evidenced by numerous five-star reviews on platforms like Angies List and Nextdoor. We adhere to all licensing requirements under ROC License 161993, maintaining bonding and insurance for client peace of mind. From routine maintenance to complex installations, our approach combines decades of experience with personalized attention to detail. We invest in client education, offering practical advice to prevent future issues, and ensure all work complies with current plumbing codes. Our dedication to community values and professional excellence has made us a trusted choice for residential plumbing needs in central Arizona.
Services
Water Heater Repair
Garbage Disposal Installation
Faucet Repair
Toilet Installation
Reverse Osmosis Systems
Leak Detection
Hosebib Repair
Water Softener Installation
Sink Installation
Details
- Year established: 1998
Highlights and features
- Family-owned since 1998 with generational plumbing expertise
- No travel fees pay only for on-site labor time
- Transparent pricing with quarter-hour billing increments
- Locally based technicians familiar with Quad City infrastructure
- Licensed, bonded, and insured under Arizona ROC standards
Associations and certifications
- ROC License 161993
What people say
Dependable, prompt, polite
Honest pricing
Knowledgeable technicians
Professional installations
Great communication
Services
Water Heater Repair
We diagnose and fix gas and electric water heater issues while offering Rheem/Ruud brand installations. Our technicians ensure proper expansion tank installation per local codes. Old units get safely removed and disposed of, with clear explanations of system requirements during service calls.
Garbage Disposal Installation
Professional installation of horsepower and larger garbage disposals with troubleshooting for jammed units. We explain reset procedures and maintenance tips to prevent clogs. Customers may supply their own unit or select from our inventory for immediate installation.
Faucet Repair
Precision repair and replacement of bathroom and kitchen faucets with attention to water conservation. Our team handles gasket replacements and leak prevention while maintaining aesthetic consistency in your fixtures during service calls.
Reverse Osmosis Installation
Complete reverse osmosis system installation with stainless steel line upgrades available. We ensure proper under-sink integration and test purification efficiency. Systems include detailed maintenance instructions for long-term water quality benefits.
Leak Detection
Advanced techniques identify hidden leaks in walls and crawl spaces. We provide thermal expansion analysis and pressure regulator diagnostics. Repairs include pipe replacement and system pressure balancing to prevent future water damage issues.
People
Ross Rozendaal
Owner/Plumber
With over 25 years of plumbing experience, Ross founded the company in 1998. He specializes in complex installations and system diagnostics while maintaining hands-on service for local residents.
Nicholas
Plumber
Nicholas provides expert service as Ross's son-in-law, handling routine maintenance and emergency repairs. His technical skills cover modern plumbing systems and code-compliant installations.
Kara Rozendaal
Office Manager
Kara manages daily operations and client communications with personalized attention. She coordinates scheduling and ensures smooth service delivery across the Quad City service area.
Bailey Rozendaal
Customer Service
Bailey assists with client inquiries and appointment coordination. Her local knowledge helps address community-specific plumbing needs during initial customer interactions.
Questions
What areas do you service?
We serve Prescott, Prescott Valley, Chino Valley, and Dewey-Humboldt, AZ with same-day service availability for most requests.
Do you charge travel fees?
No, we only charge for actual on-site labor time starting from arrival, with no additional travel costs to our customers.
What plumbing services do you offer?
We provide water heater repairs/installations, garbage disposals, faucet/toilet services, leak detection, reverse osmosis systems, and complete plumbing diagnostics.
Are you available for emergencies?
We don't offer after-hours emergency services but typically schedule standard repairs within 1-2 business days during regular hours.
How are your pricing rates structured?
We use transparent hourly billing with a one-hour minimum, charging in quarter-hour increments after initial arrival at your location.
What credentials do you hold?
We maintain Arizona ROC License #161993 with full bonding and insurance coverage for all residential plumbing services.
