At Accurate Plumbing Pros, Inc., we are a family-owned plumbing contractor dedicated to providing top-notch plumbing services to the residents of Northern Illinois. With over 30 years of experience in the industry, our team of licensed journeymen plumbers has built a reputation for delivering prompt, reliable, and affordable solutions to all your plumbing needs.
Our Story
We started our company in 2009, driven by a passion for delivering exceptional customer service, honesty, and values. Our founders, Brian and Lisa Derflinger, have been instrumental in shaping our company's core values, which revolve around providing 100% customer satisfaction, honesty, and commitment to excellence. As a family-owned business, we take pride in our ability to maintain personal involvement in every aspect of our work, ensuring that our values are reflected in every project we undertake.
Our Services
We offer a comprehensive range of plumbing services, including residential, commercial, and new construction projects. Whether you need a simple drain cleaning or a complete remodel, our team of experts is equipped to handle it all. Our services include:
- Toilets and Faucets
- Hot Water Heaters
- Drain Cleaning
- Sump Pumps and Battery Backups
- Remodels and New Construction
Why Choose Us
At Accurate Plumbing Pros, Inc., we understand the importance of timely and reliable plumbing services. That's why we offer:
- Prompt and Reliable Service
- Free Estimates and Consultations
- Professional, Licensed, and Bonded Plumbers
- Clean and Courteous Service
- Upfront Pricing and Honesty
What Our Customers Say
Our customers rave about our exceptional service, professionalism, and dedication to customer satisfaction. Here's what some of them have to say:
"Professional, fast, and fair pricing. Thank you for serving this community." - Bill Montaigne
"I cannot tell you how perfectly this company completed all the work at our home. I applaud their service and their diligence in putting the customer first." - Karen Scholl
"I had my water heater and pretty much everything else in my home replaced by Accurate Plumbing Pros. When the city came out to change out my water meter, they were so impressed by the quality of work done on the water heater that they asked for the plumbers' phone number. 'That's good work.' 'That's how it's done.'" - Ryan C.
Customer Service and Experience
The reviews highlight the company's exceptional customer service, with customers praising the staff's friendliness, professionalism, and attention to detail. Many reviewers mentioned the technicians' respect for their homes and their ability to clean up after the job. The company's owners, Brian and Dave, were specifically mentioned for their excellent service, with some customers appreciating the personal touch, such as receiving updates and being greeted with dog treats.
Punctuality and Reliability
Customers consistently mentioned the company's punctuality, with many technicians arriving on time or even earlier than scheduled. The company's reliability was also praised, with customers feeling confident that the job would be done correctly and efficiently.
Quality of Work
The quality of work was consistently high, with customers praising the company's attention to detail and ability to fix complex plumbing issues. Many reviewers mentioned that the technicians took the time to explain the problem and the solution, making them feel informed and confident in the work being done.
Overall Satisfaction
The reviews show that customers are extremely satisfied with the company's service, with many reviewers stating that they would recommend Accurate Plumbing Pros to others. The company's commitment to providing excellent customer service, punctuality, and quality work has earned them a 5-star rating from all reviewers.
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