Business Details
42 Years
experience
Emergency
services
24/7 Residential Plumbing Services in Tacoma
At Your Service Plumbing was founded in 1984 with a commitment to providing exceptional residential plumbing services. Our team of certified professionals prioritizes client satisfaction through transparent communication, 24/7 emergency availability, and personalized solutions tailored to homeowners' needs. We emphasize preventative maintenance and long-term system health, offering annual inspections and priority service for Diamond Club members.Our technicians undergo rigorous training and adhere to strict safety standards, ensuring reliable service for critical systems like water heaters, leak detection, and drain maintenance. With over 40 years of local experience, we combine technical expertise with a client-first approach to build lasting relationships in the Tacoma community.
Services
Plumbing Repairs
Water Heater Installation
Leak Detection
Sump Pump Services
Emergency Plumbing
Details
- Year established: 1984
Highlights and features
- 24/7 emergency service with same-day appointments available
- Certified technicians with Washington state residential plumbing expertise
- Transparent pricing with no hidden fees or surprise charges
- Annual plumbing system inspections with Diamond Club membership
- Client communication system tracking appointments and technician arrival status
Associations and certifications
- Washington State Plumbing Contractor License
- Licensed
- Bonded
- Insured
What people say
24/7 emergency availability
Transparent pricing
Certified technicians
Same-day service
Professional communication
Services
Emergency Plumbing
Our certified technicians provide immediate response for urgent plumbing issues like burst pipes, severe leaks, and water heater failures. With same-day service available and real-time appointment tracking, we minimize property damage while maintaining safety standards. Emergency responders carry comprehensive toolkits to address most situations on first visit.
Water Heater Installation
We offer professional installation of traditional tank and tankless water heating systems with energy efficiency optimization. Our technicians assess household needs to recommend appropriate capacity and type, including earthquake-strapped installations for safety. Services include system diagnostics, replacement, and maintenance programs to extend equipment lifespan.
Leak Detection
Using advanced acoustic monitoring and pressure testing, we identify hidden leaks in supply and drain lines. Our Flo monitoring system provides real-time alerts and automatic shutoff capabilities. Technicians perform comprehensive inspections to locate both visible and concealed leaks, preventing mold growth and structural damage.
Sump Pump Services
We install and maintain sump pump systems to protect basements from water intrusion. Our technicians assess property drainage patterns and recommend appropriate pump capacity. Services include system testing, backup installation, and seasonal maintenance to ensure reliable operation during heavy rainfall periods.
Preventative Maintenance
Our Diamond Club membership provides annual comprehensive plumbing system evaluations. Technicians inspect pressure levels, fixture functionality, and pipe integrity while offering repair recommendations. Preventative care includes drain line camera inspections and water quality assessments to avoid emergency situations.
People
Kathy Thaut
General Manager
Leading At Your Service Plumbing since 2010, Kathy maintains operational excellence through continuous staff training and client communication systems. She upholds the company's founding values while implementing modern service standards.
Andy Gleixner
Master Plumber
With 38 years of field experience, Andy specializes in complex system diagnostics and repairs. He trains apprentices while maintaining direct client service involvement, combining technical expertise with customer care.
Dan Larson
Senior Technician
A 18-year veteran, Dan focuses on code compliance and system longevity. He maintains technical certifications while developing client education materials about plumbing best practices and maintenance.
JR Hastings
Service Manager
Overseeing daily operations since 2008, JR coordinates technician schedules and equipment maintenance. He manages job preparation processes while maintaining direct client communication channels for service updates.
Brett McCurry
Certified Plumber
A 7-year team member, Brett specializes in residential system installations. He combines technical training with community service experience to provide client-focused solutions while maintaining ongoing professional development.
Questions
What services does At Your Service Plumbing offer?
We handle drain cleaning, water heater installations, leak detection, toilet repairs, whole-home repiping, bathroom remodels, water conditioning, and gas line work.
What are the benefits of the Diamond Club Membership?
Members receive annual plumbing inspections, priority scheduling, exclusive discounts, and preventative maintenance to avoid emergency situations.
How does the company ensure pricing transparency?
We provide straightforward estimates before work begins with no hidden fees or unexpected charges during service completion.
What emergency services are available?
Our 24/7 emergency team responds within two hours for club members, offering immediate solutions for burst pipes, severe leaks, and system failures.
How do technicians maintain service quality?
All plumbers receive ongoing training, maintain Washington state certification, and follow standardized service protocols for consistent, professional results.
What leak detection technology is used?
We employ acoustic monitoring, pressure testing, and Flo smart water systems for comprehensive leak identification and prevention solutions.
Videos
