Providing trusted plumbing solutions for your home and business
At Cleek Plumbing, Heating & Air Conditioning, we are a locally owned and operated family business that has been serving the community for over 45 years. We take pride in providing our customers with high-quality products and personal service. Our office is conveniently located in the heart of Grundy County, making it easy for us to serve the surrounding areas.
Our Mission
Our mission is to provide excellent customer service and to deliver top-notch products to our customers. We believe in taking the time to listen to our customers' needs and working with them every step of the way to ensure that they receive the services they need. We strive to do our best every day in the office and out in the field.
Our Services
We offer a wide range of services, including:
- Heating Services: We provide installation, repair, and maintenance services for heating systems, including furnaces, boilers, and radiant heating systems.
- Air Conditioning Services: We provide installation, repair, and maintenance services for air conditioning systems, including air conditioners, heat pumps, and ductless split systems.
- Plumbing Services: We provide installation, repair, and maintenance services for plumbing systems, including water heaters, garbage disposals, and sump pumps.
- Indoor Air Quality Specialists: We specialize in indoor air quality products and services, including air cleaners, humidifiers, and dehumidifiers.
- Commercial Services: We provide services for commercial properties, including installation, repair, and maintenance for heating, cooling, and plumbing systems.
Why Choose Us
At Cleek Plumbing, Heating & Air Conditioning, we pride ourselves on being a trusted and reliable provider of heating, cooling, and plumbing services. Our team of trained technicians is dedicated to providing exceptional service and ensuring that our customers are satisfied with the work we do. We believe in being transparent and honest with our customers, and we strive to build long-term relationships with the community.
Our Partnerships
We partner with top brands in the industry, including Champion, Clean Comfort, Daikin, Honeywell, Modine, Kohler, Moen, and more. We offer a wide range of products and services that meet the needs of our customers.
Our Hours of Operation
We are open Monday through Friday from 7:00 am to 4:00 pm. We are closed on Saturday and Sunday. We also offer 24/7 emergency service for any unexpected issues that may arise.
Payment Options
We accept cash, check, and financing with approved credit. We also accept credit cards for payment.
Contact Us
If you have any questions or need more information about our services, please don't hesitate to contact us. You can reach us by phone at (815) 942-0229 or by email at brian@cleekphacinc.com.
Customer Reviews of Cleek
The reviews of Cleek Plumbing show a mix of positive and negative experiences. Thomas Baley, a customer, rates Cleek with 1 star and expresses his dissatisfaction with the company's travel charging policy, which he claims was not disclosed to him. He also mentions that the invoice did not provide a breakdown of the labor charges, leading to misunderstandings.
On the other hand, several customers praise Cleek's services, rating them 5 stars. Jake Jakers, Jeanne Pullara, Sue Gumm, Nick Pershey, and LaVae Aguilar all report positive experiences with Cleek, citing professionalism, punctuality, and quality work.
Problems with Invoicing and Communication
The negative reviews highlight issues with Cleek's invoicing and communication. Thomas Baley was charged for travel time without being informed of the policy, and he contests the way his invoice was presented. The company's response to his concerns was unsatisfactory, leading to a poor customer experience.
Positive Aspects of Cleek's Services
Cleek's positive reviews highlight the company's professionalism, punctuality, and quality work. Customers praise the promptness of their services, the competence of their technicians, and the transparency of their communication.
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