Done Right. Right on Time!
At Allen Plumbing, Inc., we pride ourselves on being more than just a plumbing and heating company. We are a team of dedicated professionals who strive to provide top-notch services to our valued customers in the Greater Boston Area. With over 20 years of experience, we have established ourselves as the premier choice for homeowners and business owners looking for reliable, efficient, and eco-friendly solutions.
Our History
Our journey began in 1991 when our founder, Michael Allen, had a vision to transform the ordinary 'plumber' experience into one that is trouble-free and almost enjoyable. With a passion for his work, Michael has built a team of experts who share his commitment to delivering exceptional customer service. Today, we are proud to serve the Greater Boston Area, including Boston, Somerville, Belmont, and beyond.
Our Services
Our comprehensive range of services includes repair and installation of toilets, faucets, drain pipes, sump pumps, garbage disposals, water heaters, and more. We also provide clearing and cleaning clogged drains, leak and drip repair, frozen pipe thawing and repair, high-efficiency heating system installation, and water-conserving plumbing fixtures. Our team of experts is dedicated to providing hassle-free plumbing and heating solutions, large or small, to meet your individual needs.
Our Guarantee
At Allen Plumbing, Inc., we stand by the quality of our work. We guarantee that if you experience a problem with any major plumbing or heating repair or installation, we will fix it for free for up to a year after the original service date. We also guarantee that the price we quote you will be the price you pay, and we will take the time to discuss the problem, our recommended solution, and associated costs before work begins.
Our Mission
Our mission is to provide superior customer service, energy-efficient solutions, and hassle-free plumbing and heating experiences to our customers. We believe that going "green" can help you save money on utility bills year-round, and we are committed to helping you achieve that.
Professional Service and Results
The reviewers praise Michael Allen and Dr. Daly for their exceptional professional service and results. Many reviewers mention that Michael Allen is prompt, reliable, and does good work, while Dr. Daly is an extremely professional, brilliant, and patient-centered doctor. Reviewers compliment their attentiveness to patients' needs, ability to explain treatment plans, and prompt communication.
Positive Reviews
The majority of reviewers give high ratings (4-5 stars) to Michael Allen and Dr. Daly. Reviewers praise their professionalism, value, and excellent workmanship. Some reviewers mention specific services, such as installing a tankless water system, diagnosing and treating medical conditions, and providing emergency plumbing services.
Negative Reviews
However, some reviewers express dissatisfaction with their experiences. A few reviewers mention problems with communication, delayed or non-existent follow-up, and high prices. One reviewer mentions a specific incident where a plumber made a mistake and overcharged for the repair. Another reviewer criticizes the company's responsiveness and communication on an emergency call.
Price and Quality of Service
Some reviewers question the high prices charged by Allen Plumbing, but many mention that they receive value for their money. Reviewers who have used other plumbing services in the past express frustration with the lack of follow-through on quotes and poor communication, and find Allen Plumbing to be an exception.
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