Building trusting relationships, one plumbing solution at a time.
J.C. Dillon, Inc. is a family-owned business with a rich history dating back to 1921. Established by James Carney Dillon, the company started as a small plumbing repair and remodeling business in Peoria, Illinois. Over the years, the company has grown and evolved, adapting to the changing needs of the industry and the community.
Our Mission Statement
At J.C. Dillon, Inc., we strive to build and maintain trusting relationships with our customers, contractors, and employees. Our mission is to ensure that our customers' concerns are our first priority, and we achieve this goal by keeping open lines of communication to get the job done in a timely and efficient manner.
Our Services
We offer a wide range of services, including:
- Plumbing: From fixing leaky faucets to installing new hot water heaters, our team of experienced plumbers is equipped to handle any plumbing issue.
- Hot Water Heaters: We install, repair, and maintain hot water heaters to ensure that your home or business has a consistent supply of hot water.
- Sewers: Our team can diagnose and repair sewer issues, including unclogging drains and fixing sewer lines.
- Sump Pump: We install and maintain sump pumps to ensure that your basement remains dry and safe.
- Underground Utilities: Our experts can install and repair underground utilities, including water, gas, and electrical lines.
- Trenchless Construction: We use trenchless technology to install and repair underground pipes without having to dig up your yard.
- Hydro Excavation: Our team uses hydro excavation to locate and repair underground utilities, ensuring accuracy and minimizing damage to property.
- Cured In-Place Piping (CIPP): We repair and replace old or damaged pipes using a non-invasive, trenchless method.
Our Projects
J.C. Dillon, Inc. has successfully completed numerous projects, including commercial and residential construction, renovation, and repair projects. Our portfolio includes:
- OSF Mother House: East Peoria, IL
- Maple Lawn Nursing Home: Eureka, IL
- St. Francis Forest Park Building: Peoria, IL
- Home Federal Savings: Peoria, IL
Our Team
Our team of experienced professionals is dedicated to providing exceptional service and ensuring customer satisfaction. Meet our team:
- Chris Dillon: President
- Tim Dillon: Vice President
- Doug Kinas: Controller
- Terri Dillon: Office Manager
- Ann Wilson: Administrative Assistant
- Jon Dillon: Project Manager/Estimator
- Billy Seghetti: Project Manager
- Brad Dunlap: Project Manager
- Nick Canopy: Superintendent
- Dave Duke: Superintendent
- Mike Vick: Superintendent
- Patrick Dillon: Estimating and Marketing
- Jake Littlepage: Superintendent
- Nick Gulfule: Safety Manager
Positive Experiences
Dillon's Plumbing received high praise from two customers who appreciated their professionalism, kindness, and quality of work. One customer was grateful for their help with a plumbing issue and always recommends them to friends and family. Another customer, a widowed homeowner, was impressed by the company's sympathetic and professional approach to her situation, and felt that they handled everything with care and efficiency.
Negative Experiences
However, several customers had negative experiences with the company. One customer felt taken advantage of by a plumber who flirted with her and then sent her a bill for work that was not agreed upon. Another customer was charged $5,000 for sewer line replacement, but the problem still persists. A third customer complained about the company's drivers, saying they were reckless and ignorant. Additionally, some customers felt that the company was dishonest and added unnecessary labor hours to their bills.
Common Issues
- Miscommunication and dishonesty
- Unprofessional behavior from plumbers
- Overcharging and adding unnecessary labor hours
- Reckless driving by company drivers
- Failure to resolve issues and respond to customer concerns
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