Business Details
38 Years
experience
Emergency
services
Open 24/7
always available
Reliable Plumbing Services in Peoria, IL
Founded in 1988 by Randy Arnold, our family-owned business has built a reputation for excellence in plumbing, sewer, and drain services. With over 35 years of local expertise, we prioritize customer satisfaction through transparent communication, upfront pricing, and a commitment to community. Our team of licensed professionals delivers 24/7 emergency support, utilizing cutting-edge technology to address everything from routine maintenance to complex system overhauls.Guided by core values of integrity and innovation, we ensure every service call reflects our dedication to exceeding expectations. Backed by a 100% satisfaction guarantee and a one-year warranty on labor and parts, we treat every home as if it were our own, fostering long-term relationships built on trust and reliability.
Services
Plumbing Repairs
Sewer Cleaning
Drain Services
Water Heater Installation
Sump Pump Services
Emergency Plumbing
Repiping
Bathroom Upgrades
Flood Mitigation
Tankless Water Heaters
Details
- Year established: 1988
Highlights and features
- Over 35 years of trusted local service in Peoria, IL
- 24/7 scheduling with same-day appointments for emergencies
- Licensed, background-checked technicians with ongoing training
- Upfront pricing with no hidden fees or surprises
- Community-focused company with active local involvement
What people say
Great communication
Quality work
Highly recommend
Efficient technicians
Clear pricing
Services
Plumbing Repairs
Our team handles all plumbing repairs, from leak detection to burst pipe emergencies. Using advanced diagnostics, we identify root causes and provide lasting solutions. Customers receive upfront pricing and a one-year warranty on parts and labor, ensuring peace of mind for every repair.
Sewer Cleaning
We employ high-pressure water jets and mechanical augers to clear sewer blockages. Video inspections ensure precise diagnosis, while eco-friendly methods prevent future buildup. Our process restores flow efficiently, minimizing disruption to your property and preventing costly backups.
Water Heater Installation
Specializing in traditional and tankless water heaters, we install energy-efficient models tailored to household needs. Our technicians ensure proper sizing and venting, with same-day replacements available. All installations include a one-year labor warranty for long-term reliability and performance.
Sump Pump Services
We offer sump pump installation, repair, and maintenance to protect basements from flooding. Battery backup systems ensure operation during power outages. Our technicians assess water table risks and recommend durable solutions, including ejector pumps for comprehensive flood control.
Emergency Plumbing
Available 24/7 for urgent issues like burst pipes or sewer backups, our rapid response team arrives equipped to resolve crises. Same-day service prioritizes safety and minimizes damage, with transparent pricing and follow-up support to prevent recurring problems.
People
Randy Arnold
Founder
Founded the company in 1988 with a $500 loan, Randy built a family legacy focused on integrity and customer-centric service. His vision drives our commitment to community and technical excellence.
Mark Arnold
President
Leading daily operations since 1993, Mark ensures adherence to high standards while fostering innovation. His leadership balances tradition with modern plumbing advancements for sustainable growth.
Brad Arnold
Vice President
Overseeing logistics and team development, Brad maintains operational efficiency. His focus on technician training and customer satisfaction reinforces our reputation for reliable, professional service.
Jennifer Johnson
Administration Manager
Managing administrative operations since 2005, Jennifer ensures seamless coordination between departments. Her attention to detail supports our commitment to timely, organized service delivery.
Bryan Johnson
Service Manager
With 20+ years of experience, Bryan trains technicians and oversees service quality. His hands-on approach guarantees adherence to safety protocols and technical precision in every job.
Questions
How quickly can you respond to plumbing emergencies?
Our 24/7 team typically arrives the same day, prioritizing urgent issues like burst pipes or flooding to minimize damage and restore safety.
Do you service areas outside Peoria?
Yes, we serve Bloomington, Normal, Washington, East Peoria, Morton, Pekin, and surrounding communities with the same prompt, reliable service.
What warranties do you offer?
We provide a one-year warranty on labor and parts, along with manufacturer warranties. Our 100% satisfaction guarantee ensures issues are resolved at no extra cost.
Can you help with sewer line root intrusion?
Yes, we use mechanical augers and hydro-jetting to clear root blockages, followed by video inspections to prevent recurrence and maintain system integrity.
Are financing options available for large projects?
Yes, we offer flexible financing for most jobs, allowing homeowners to address critical plumbing needs without upfront financial strain.
How do you ensure clean service visits?
Technicians wear shoe covers, use floor mats, and clean up thoroughly. We treat every home with respect, leaving workspaces cleaner than found.
