Business Details
16 Years
experience
Emergency
services
Your Trusted Local Plumbing Experts in Northeast Ohio
Since 2010, Plumbing 911 has been Northeast Ohio's trusted family-owned plumbing provider, rooted in values of honesty, integrity, and craftsmanship. Our BBB A+ rated team delivers 24/7 emergency and residential/commercial services across 13 counties, prioritizing community care and customer satisfaction. With state-licensed professionals, we offer upfront pricing, free estimates, and warranties, ensuring safety through rigorous protocols including COVID-19 compliance.Our technicians undergo background checks and continuous training, reflecting our commitment to excellence in every projectfrom minor repairs to complex excavations. As a locally-operated business, we emphasize transparency, no hidden fees, and personalized solutions tailored to each client's needs.
Services
Residential Plumbing
Commercial Plumbing
Emergency Repairs
Sewer Cleaning
Water Heaters
Drain Inspection
Gas Line Repairs
Backwater Valves
Hydrojetting
Excavation Services
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency plumbing services with no overtime fees.
- Our team includes BBB A+ rated, licensed, and background-checked professionals.
- We provide free, no-obligation estimates and honor all warranties.
- Our family-owned business prioritizes community values and local service.
- We guarantee upfront pricing with no hidden fees or surprise charges.
Associations and certifications
- Better Business Bureau
What people say
Quick response time
Very professional staff
Reliable emergency service
No hidden fees
Exceeded expectations
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including leak repairs, fixture installations, and emergency services. Our licensed technicians ensure code-compliant workmanship for kitchens, bathrooms, and whole-home systems. With same-day service availability, we prioritize minimizing disruption to homeowners while maintaining safety and quality standards.
Emergency Repairs
Our certified team responds to urgent plumbing crises like gas leaks, sewer backups, and burst pipes within hours. Using advanced diagnostic tools and repair equipment, we resolve critical issues safely and efficiently. No overtime charges apply for after-hours service, ensuring accessible emergency support for Northeast Ohio residents and businesses.
Sewer Cleaning
We specialize in clearing residential and commercial sewer blockages using hydrojetting and mechanical snakes. Our video inspection technology identifies root causes of recurring backups, enabling targeted repairs. Regular maintenance prevents costly emergencies while maintaining proper drainage system functionality for properties across 13 Ohio counties.
Water Heaters
Our licensed plumbers install, repair, and maintain conventional and tankless water heating systems. We offer energy-efficient upgrades that reduce utility costs while ensuring reliable hot water supply. Emergency water heater services address sudden failures, with same-day replacements available for qualifying systems.
Backwater Valves
We install and service backwater valves to prevent sewer backups during heavy rainfall events. This critical protection safeguards basements and commercial properties from contaminated water intrusion. Our certified technicians ensure proper installation according to local plumbing codes, providing peace of mind during storm seasons.
People
Keith Miller
Owner & Operator
Licensed Master Plumber with national water restoration certifications. Over 15 years of plumbing experience, specializing in complex repairs and emergency response. Leads team training and quality control initiatives.
Karen Miller
Office Manager
Manages operations and marketing. Focuses on customer service improvement and business development. Coordinates team logistics to ensure prompt service delivery across service areas.
Shane Duncan
Service Plumber
Residential and commercial plumbing specialist with expertise in diagnostics and repairs. Recognized for exceptional customer service and thorough problem-solving approach during emergency calls.
Rob Schoch
Master Plumber
25+ years experience handling diverse plumbing challenges. Specializes in complex system repairs and preventative maintenance. Known for technical expertise and customer-focused communication style.
Nick Ledger
Commercial Plumber
Experienced in commercial property systems and remodeling projects. Provides reliable solutions for business clients while maintaining operational continuity during repairs.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with no overtime charges for after-hours calls.
Are your plumbers licensed and insured?
All technicians are state-licensed, background-checked, and we maintain full insurance and bonding coverage.
What areas do you service?
We serve Cuyahoga, Lake, Medina, Portage, Summit, Stark, and 7 additional Ohio counties.
Do you offer financing options?
Yes, we provide 0% interest financing options including 12-month deferred payment plans for qualifying projects.
How can I prevent sewer backups?
We recommend installing backwater valves and regular sewer line inspections using video camera technology.
Are estimates free?
Yes, we provide free, no-obligation estimates for all residential and commercial plumbing projects.
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