Ber's, ESI, Huge, Wm. E Donnelly, Bud's & Metro, also known as Heart of Ohio, is a family-owned and operated business that has been serving Northeast Ohio since 1922. They offer a wide range of services, including HVAC emergency repair, installation, and maintenance, plumbing services such as pipe repair, leak detection, and water heater installation, as well as electrical services like circuit breaker repair and installation. With over 90 years of experience, they pride themselves on providing excellent workmanship, service, and reliability to their customers. They are open 24 hours a day, 7 days a week, and offer free in-home estimates and easy, simple flat rate pricing.
Customers praise the company's professionalism, work quality, and attention to detail.
Customers criticize the company's poor customer service, difficulty in communicating, and poor work quality.
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