The Drain Doctor has proudly served the Dallas Metroplex since 1973, specializing in comprehensive drain cleaning services for residential, commercial, and industrial clients. Our unwavering commitment to quality and customer satisfaction has earned us the trust of countless local families and businesses.
Our Expertise
Our team of experienced and certified technicians are equipped with the latest technological advancements to tackle any drain-related issue efficiently and effectively. We are skilled in:
- Sewer and drain cleaning: Clearing blockages of all sizes, from minor clogs to severe root intrusions.
- Grease removal: Specialized techniques and equipment to eliminate stubborn grease buildup in commercial kitchens and industrial facilities.
- Preventative maintenance: Regular inspections and cleaning to prevent future drain problems and minimize costly repairs.
What Sets Us Apart
At The Drain Doctor, we prioritize:
- Professionalism: Our technicians are courteous, respectful, and dedicated to providing exceptional customer service.
- Transparency: We provide upfront pricing and honest communication throughout the process.
- Efficiency: We respond promptly and work diligently to minimize disruption to your daily life or business operations.
- Client satisfaction: Our commitment to your satisfaction is unwavering, and we offer a satisfaction guarantee on all services.
Why Choose The Drain Doctor?
When you choose The Drain Doctor, you can expect:
- Prompt and reliable service: We respond quickly and efficiently to your emergency needs.
- Reliable equipment: We use only the most advanced and reliable drain cleaning equipment available.
- Competitive rates: We offer competitive rates and transparent billing practices.
- Guaranteed results: We stand behind our work with a satisfaction guarantee.
Our Promise
At The Drain Doctor, we are committed to delivering professional, reliable, and efficient drain cleaning services that exceed expectations. We take pride in exceeding customer expectations and becoming your trusted partner for all your drain-related needs.
Complaints and Issues
Some customers have experienced poor service and illegal practices from Drain Dr. One reviewer, Joycie G., reported that the company ripped off a 90-year-old woman by charging her $171 to clean out her toilet drain, only to come back two hours later and claim it was still clogged. The reviewer was told there was a 30-day warranty, but when the issue persisted, the company refused to fix it or provide a refund. The reviewer claims that the company cashed her check and refused to give her credit.
Positive Experiences
On the other hand, some customers have had positive experiences with Drain Dr. Two reviewers, Jennifer R. and Guairdean B., gave the company 5-star ratings. Jennifer R. loved the service provided by Jose the plumber, who worked diligently in the heat without complaint. Guairdean B. praised the excellent service he received, including prompt arrival, professionalism, and a quoted price with no surprises.
Be the first to review Drain Doctor.
Write a Review
