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Getting it right the first time!

At Heart of Ohio, we are proud to be a family-owned and operated business that has been serving Northeast Ohio for over 92 years. Our company was founded in 1922 by Wm. E. Donnelly, and over the years, we have grown and evolved to become the leading provider of HVAC, plumbing, and electrical services in the region. Our commitment to excellence in workmanship, service, and reliability has earned us the trust and loyalty of our customers.

Since our inception, we have been dedicated to providing our customers with the highest quality of services and products. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Our team of expert technicians and service professionals are trained to diagnose and repair a wide range of issues, from air conditioning and heating systems to plumbing and electrical problems. We offer a comprehensive range of services, including installation, repair, maintenance, and replacement of HVAC systems, plumbing fixtures, and electrical equipment.

Our mission is to provide our customers with prompt, professional, and courteous service. We understand that our customers' needs are unique, and we take the time to listen and understand their concerns. Our goal is to provide solutions that meet their specific needs and budgets. We believe in transparency and honesty, and we strive to keep our customers informed every step of the way.

At Heart of Ohio, we take pride in our company's rich history and heritage. We are proud to say that we have been serving our community for generations, and we are committed to continuing our legacy of excellence for many years to come. We believe in giving back to our community, and we actively participate in various local charities and events.

Our Services

At Heart of Ohio, we offer a wide range of services to meet the diverse needs of our customers. Our services include:

  • HVAC systems:

+ Air conditioning repair and replacement

+ Heating repair and replacement

+ Air conditioning maintenance and installation

+ Heating maintenance and installation

+ Ductless HVAC systems

+ Heat pumps

  • Plumbing services:

+ Pipe repair and replacement

+ Pipe installation

+ Leak detection and repair

+ Sewer and drain cleaning

+ Water heater installation and repair

+ Water heater replacement

  • Electrical services:

+ Circuit breaker services

+ Generator installation

+ Surge protection

+ Electrical panel installation

+ Outlet and switch installation

  • Plumbing and electrical maintenance and repair
  • Smart home technology installation and integration

What Sets Us Apart

At Heart of Ohio, we believe that it's the little things that set us apart from the competition. Here are a few things that set us apart:

  • 24/7 Emergency Service: We understand that unexpected issues can occur at any time. That's why we offer 24/7 emergency service to ensure that our customers get the help they need, when they need it.
  • Free In-home Estimates: We believe that our customers deserve to know exactly what they're getting for their money. That's why we offer free in-home estimates for all of our services.
  • Flat Rate Pricing: We believe in transparency and honesty. That's why we offer flat rate pricing for all of our services, so our customers know exactly what they're paying for.
  • Expert Technicians: Our technicians are trained to diagnose and repair a wide range of issues, and they are dedicated to providing exceptional service to our customers.
  • Comprehensive Warranty: We stand behind our work, and we offer a comprehensive warranty on all of our services and products.
Reviews
Positive: Customers praise the company's professionalism, work quality, and attention to detail.
Negative: Customers criticize the company's poor customer service, difficulty in communicating, and poor work quality.

Overall Experience

The reviews discuss the experiences of customers with a company that provides various services, including plumbing, electrical, and HVAC.

Customer Service

Some customers have had positive experiences with the company's customer service, praising the professionalism and trustworthiness of the technicians. However, others have had negative experiences, citing difficulties in contacting the company and unresponsive customer service.

Work Quality

The quality of work done by the company's technicians has been praised by some customers, who appreciate the attention to detail and willingness to go the extra mile. However, others have reported poor work quality, citing damages to property and incomplete installations.

Issues with Communication

Some customers have reported difficulties in communicating with the company, including problems with phone systems and unreturned calls.

Positive Experiences

Some customers have had positive experiences with the company, praising the professionalism and work quality of the technicians.

Negative Experiences

Other customers have had negative experiences, citing poor customer service, poor work quality, and difficulties in communicating with the company.

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