Family-Owned Expertise since 1955
For over six decades, Earl Gray & Sons Plumbing has provided reliable plumbing services to residential and commercial clients in Franklin, IN and surrounding areas. Owned and operated by the Gray family, we take pride in offering comprehensive services, exceptional customer care, and honest pricing.
Dedicated to Your Needs
Our team of licensed plumbers is highly skilled, experienced, and dedicated to exceeding your expectations. We understand the importance of a functioning and efficient plumbing system in your home or business. Whether you need repairs, installations, or preventative maintenance, we are committed to delivering exceptional results.
Comprehensive Services
We offer a wide range of services, including:
- Full-service installations and repairs: From faucet repair and drain cleaning to complete plumbing system installations, we handle it all.
- Planned maintenance packages: Customize a plan that suits your needs and budget to prevent costly breakdowns and ensure optimal performance.
- Emergency services: Available 24/7 for urgent repairs, ensuring you have peace of mind.
Quality Products and Customer Focus
We partner with leading manufacturers to provide you with high-quality products and components. We are committed to sustainable solutions and will recommend the most efficient and durable options for your needs.
Our focus is on:
- Integrity: We prioritize honesty and transparency in all our interactions.
- Efficiency: We strive to complete projects on time and within budget.
- Customer satisfaction: Your satisfaction is our highest priority, and we go the extra mile to ensure your complete satisfaction.
Experience the Earl Gray & Sons Difference
Choose Earl Gray & Sons for:
- Experienced and certified plumbers
- Comprehensive service offerings
- Responsive customer care
- Fair pricing and transparent billing
- Commitment to quality and sustainability
Contact us today to schedule a consultation and discover how we can help you achieve lasting plumbing peace of mind!
Customer Service
Earl Gray & Sons Plumbing has received overwhelmingly positive reviews from their customers. The company has a reputation for providing excellent customer service, with many customers praising their professionalism, promptness, and thoroughness. Technicians such as Chris Mathew, Jake, and Kye have received special mention for their expertise, friendliness, and willingness to answer questions.
Plumbing Services
The company has provided a range of services, including installation, repair, and maintenance of plumbing systems, appliances, and fixtures. Customers have reported satisfaction with the company's ability to diagnose and fix issues quickly and efficiently, often exceeding their expectations.
Warranty and Maintenance
Many customers have praised the company's warranty and maintenance programs, which provide peace of mind and protection against unexpected plumbing problems. The company's preferred contractor status with Ryland Homes, a major homebuilder, has also earned them credibility among customers.
Areas of Improvement
The only area of improvement mentioned in the reviews is dispatch communication. One customer reported that the company's dispatch team could have done a better job of communicating the arrival time of the technician.
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