Experience the Best in Customer Service and HVAC Solutions!
At Paul's, we pride ourselves on being the go-to HVAC service provider in Reno and Sparks, Nevada. Since 1957, our dedicated team of field technicians and office staff have been committed to providing top-notch customer service, ensuring that our customers receive the best possible experience when it comes to their heating and air conditioning needs.
Our Story
Our journey began over 65 years ago, and since then, we have been dedicated to providing old-fashioned, high-quality, professional customer service to the Reno and Sparks areas. We understand the importance of creating comfortable, healthy, safe, and energy-efficient living and working spaces. Our team of certified and properly trained technicians is dedicated to providing the best furnace and AC repair services in Reno and Sparks.
Our Services
At Paul's, we offer a wide range of services to cater to all your HVAC needs. From commercial heating and cooling to water heater installation and repair, we have got you covered. Our team of experts is trained to provide professional services, including air conditioner repair, furnace repair, maintenance, and new installations. We also offer a heating and air conditioning monthly membership to ensure the longevity of your unit.
What Sets Us Apart
What sets us apart from other HVAC service providers is our commitment to customer satisfaction and our guarantee of providing the best possible service. We charge by the job, not by the hour, ensuring that you get the best value for your money. Our team of experts is dedicated to providing knowledgeable solutions to ensure that your system operates at its best year-round.
Get in Touch
If you're looking for a reliable HVAC service provider in Reno and Sparks, look no further than Paul's Heating and Air Conditioning. Contact us today to schedule an appointment and experience the difference for yourself.
Excellent Customer Service and Expert Knowledge
The majority of the reviewers have expressed their satisfaction with the services provided by Paul's Heating and Air. The company is described as having knowledgeable and professional technicians, prompt and efficient service, and a commitment to customer satisfaction. Many reviewers mention specific technicians by name, such as Garrett, Tyler, Brennan, James, Thomas, and Edson, who are praised for their expertise, kindness, and professionalism.
Thorough and Detailed Estimates
Reviewers appreciate the thorough and detailed estimates provided by the company. For example, one reviewer mentions that the company gave a quote for the cost of a new water heater and scheduled the installation just two days later, without requiring an in-person inspection.
Emergency Services
The company is also praised for its emergency services. For instance, one reviewer describes how the company responded quickly to an emergency heating issue and was able to diagnose and fix the problem the same day.
Follow-up and Follow-through
Reviewers commend the company for its excellent follow-up and follow-through. For example, one reviewer mentions that the company president himself came out to repair a hot water heater, and another reviewer praises the company for honoring its original quote and providing financing options.
Community and Customer-Focused
The company appears to prioritize its customers and the community, evident in its willingness to go the extra mile. For instance, one reviewer mentions that the company brought back their garbage can after WM pick-up, and another reviewer praises the company for its "super salesman" and "wonderful office personnel".
Additional Services
Reviewers also mention that the company provides additional services, such as HVAC inspections, duct and vent repair, and heating maintenance, which are appreciated for their convenience and peace of mind.
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