Business Details
50 Years
experience
Emergency
services
Your Trusted Partner for HVAC & Home Services
Founded in 1976, Michael & Son has grown from a small family business into a trusted provider of comprehensive home services. Our journey began with the values of integrity and hard work instilled by our founders, which continue to guide our approach today. With over 40 years of experience, we offer HVAC, electrical, plumbing, and restoration services across Virginia, Maryland, North Carolina, and Washington, DC. Our team of NATE-certified technicians and licensed professionals is committed to delivering reliable solutions tailored to each customer's needs. We prioritize proactive service through our Membership Plan, ensuring homes remain comfortable year-round.Backed by 3,000+ 5-star reviews, we maintain 24/7 emergency availability and a fleet of 500+ service trucks to serve our communities promptly. Our growth reflects our dedication to quality, with services expanding to include remodeling and specialized restoration since our inception. As a family-owned company, we uphold the principles of honesty and customer-first service that have defined us for decades. Our success stems from hiring skilled professionals who share our commitment to excellence and community impact. Today, we continue to serve as a trusted partner for homeowners, combining technical expertise with personalized care to meet evolving needs.
Services
HVAC repair
Plumbing services
Electrical work
Restoration
Remodeling
Membership plans
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency service with 500+ trucks on the road.
- Our team includes NATE-certified HVAC technicians and licensed professionals.
- We maintain 3,000+ verified 5-star reviews across platforms.
- Family-owned since 1976 with a legacy of integrity and reliability.
- Our Membership Plan provides proactive maintenance and exclusive savings.
Associations and certifications
- NATE-certified
What people say
Straightforward, upfront and honest
Completed the job on time
5-star reviews
Professional technicians
Prompt emergency response
Services
HVAC repair
Our NATE-certified technicians provide fast, reliable heating and cooling repairs for all brands and models. Using advanced diagnostics, we identify issues with heat pumps, furnaces, and AC units to restore comfort efficiently. Customers benefit from transparent pricing, same-day service, and warranties on parts and labor.
Plumbing services
From drain cleaning to water heater replacement, our licensed plumbers handle residential plumbing needs with precision. We address emergencies like leaks and gas line issues while offering long-term solutions for piping and sewer systems. Our work includes protective measures to prevent future problems and maintain system efficiency.
Restoration
Our 24/7 restoration team specializes in water extraction, fire damage recovery, and mold remediation. Using industrial equipment, we minimize property damage and accelerate recovery timelines. Services include structural drying, odor removal, and coordination with insurance providers for seamless claims processing.
Electrical work
We offer comprehensive electrical solutions including panel installation, generator setup, and whole-home rewiring. Our licensed electricians ensure safety compliance while addressing both emergency repairs and planned upgrades. Services extend to smart home integration and energy-efficient lighting solutions for residential properties.
Remodeling
Our remodeling division handles bathroom and basement renovations alongside general handyman projects. We focus on functional improvements that increase property value while maintaining structural integrity. Services include design consultation, permit assistance, and project management from concept to completion.
People
Basim M. Mansour
President
Basim Mansour leads Michael & Son with a commitment to family values and customer service. He took over the business at 19 after his father's passing, growing it from 3 to 500+ trucks. His leadership emphasizes integrity and technical excellence.
Scott MacArthur
President & COO
Scott MacArthur oversees daily operations as President & COO. With decades of experience in home services, he focuses on maintaining service quality across HVAC, electrical, and plumbing divisions while driving strategic growth initiatives.
Elias Moussa
SVP Operations
Elias Moussa manages operational efficiency as Senior Vice President. He ensures timely service delivery across multiple states, implementing processes that balance rapid response with technical precision for complex home systems.
Eddie Smith
Regional Manager
Eddie Smith supervises regional service teams, ensuring adherence to company standards. With a background in technical service delivery, he focuses on technician training and customer satisfaction metrics across key service areas.
Questions
What areas do you service?
We serve Virginia, Maryland, North Carolina, and Washington, DC, including cities like Richmond, Baltimore, Charlotte, and Raleigh.
Do you offer emergency services?
Yes, we provide 24/7 emergency service with a fleet of 500+ trucks for urgent HVAC, plumbing, and electrical issues.
How can I schedule an appointment?
Schedule online through our website or call (800) 948-6453 for immediate assistance with service requests.
Are financing options available?
Yes, we offer special financing with approved credit for HVAC systems, water heaters, and major home service projects.
What sets your technicians apart?
Our NATE-certified technicians undergo rigorous training and background checks, ensuring expertise in all home service solutions we provide.
Do you provide warranties?
We offer extended parts and labor warranties on installations, with transparent pricing that includes warranty coverage details.
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