Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Expert Plumbing, Heating & AC Services in Amarillo
Franks Repair Plumbing has been a trusted name in Amarillo for over 70 years, specializing in plumbing, heating, and air conditioning services. Founded in 1953, we are a family-owned and operated business committed to providing honest, upfront pricing and exceptional customer service. Our team of experienced technicians offers 24/7 emergency services, ensuring homeowners receive timely solutions for urgent issues. We prioritize customer satisfaction through transparent communication, flat-rate pricing, and a dedication to resolving problems efficiently. Our reputation as Amarillo Globe News' Best of Amarillo for 17 consecutive years reflects our unwavering commitment to quality.We invest in ongoing training and industry-standard equipment to deliver reliable repairs, installations, and maintenance. Our Diamond Club membership program offers preventive care, discounted services, and priority scheduling to help customers avoid costly emergencies. With an A+ rating from the Better Business Bureau and NATE-certified technicians, we combine expertise with integrity. Our focus on community and customer-centric values has made us a local favorite on Nextdoor. We stand by our work with a 90-day warranty on parts and labor, ensuring peace of mind for every service call.
Services
Drain cleaning
Water heater installation
Sewer line replacement
HVAC repair
Pipe repair
Emergency plumbing
Tankless water heaters
Gas line services
Hydro jetting
Furnace repairs
Details
- Year established: 1953
Highlights and features
- Serving Amarillo for over 70 years with proven expertise.
- Family-owned business prioritizing customer trust and transparency.
- 24/7 emergency services for urgent plumbing and HVAC needs.
- A+ rating from the Better Business Bureau since 1953.
- Diamond Club membership offers preventive maintenance and discounts.
Associations and certifications
- Better Business Bureau
- NATE-Certified
- State-Licensed
What people say
Knowledgeable, professional, and courteous
Prompt and did a great job
No after-hours fees
Priority service guaranteed
Clean and tidy work
Services
Plumbing Services
Franks Repair Plumbing offers comprehensive plumbing solutions including drain cleaning, pipe repairs, and sewer line replacements. Our licensed technicians use advanced tools like sewer cameras to diagnose issues and provide lasting fixes. From leaky faucets to emergency water heater repairs, we ensure reliable service with flat-rate pricing and a 90-day warranty.
HVAC Repair
Our NATE-certified HVAC technicians handle furnace repairs, air conditioner installations, and heat pump maintenance. We perform seasonal inspections to optimize efficiency and prevent breakdowns. Emergency HVAC services are available 24/7, with transparent pricing and priority scheduling for Diamond Club members.
Drain Cleaning
Specializing in hydro jetting and drain snaking, we clear clogs caused by hair, grease, and debris. Our team identifies root causes like tree root intrusion or pipe corrosion. Regular maintenance prevents backups and extends system lifespan, with same-day service available for urgent blockages.
Water Heater Services
We service and install gas, electric, and tankless water heaters. Our experts diagnose sediment buildup, thermostat issues, and leaks. Emergency repairs restore hot water quickly, while annual maintenance extends unit longevity. Tax credits are available for energy-efficient replacements.
Emergency Plumbing
Available 24/7 for burst pipes, gas leaks, and sewage backups. Our rapid response team uses state-of-the-art equipment to minimize damage. Flat-rate pricing ensures no surprises, and financing options help manage unexpected costs. Priority service is guaranteed for Diamond Club members.
People
Chris Pierce
Plumbing Service Manager
With over two decades at Franks, Chris specializes in complex plumbing repairs and mentoring apprentices. He balances family life with competitive bass fishing.
Austin Stone
Plumbing Service Manager
Adoptive father of two, Austin combines outdoor enthusiasm with plumbing expertise. He integrates humor from The Office into customer interactions.
Tyler Decker
HVAC Service Manager
A baseball coach and HVAC specialist, Tyler excels in problem-solving and building customer relationships through technical excellence.
Shawna
Dispatcher
Shawna provides calming support as a dispatcher, balancing family life with baking and community engagement.
Dennis Martin
Plumber
A mentor to apprentices, Dennis combines plumbing expertise with Texas country music passion and family travel adventures.
Questions
What services does Franks Repair Plumbing offer?
We provide plumbing, HVAC repair, drain cleaning, water heater services, emergency plumbing, and preventive maintenance through our Diamond Club program.
Are you available for emergencies after hours?
Yes, our 24/7 emergency team responds to urgent plumbing and HVAC issues at any time, including holidays.
How does your pricing work?
We use flat-rate pricing with upfront quotes—no hidden fees. Emergency services have no after-hours charges for Diamond Club members.
Do you service commercial properties?
Yes, we handle commercial plumbing and HVAC needs including water heater installations and sewer line maintenance.
What is the Diamond Club membership?
Our maintenance program includes seasonal inspections, discounted services, priority scheduling, and waived after-hours fees for members.
Are your technicians certified?
All plumbers are state-licensed, and HVAC technicians are NATE-certified with ongoing training in the latest industry standards.
