Honest, Integrity, and Trust - We'll handle the rest
At Will Fix It, we understand that when it comes to HVAC and plumbing services, you have a choice. That's why we're committed to providing top-notch expertise and customer service to the San Antonio area. Our team of experienced technicians is dedicated to ensuring that you receive the best possible solution for your heating, cooling, and plumbing needs.
Our History
Will Fix It has been proudly serving the San Antonio area since 1994. Our company has built a reputation for providing high-quality service, and we're proud to hold an A+ rating with the Better Business Bureau. Our commitment to excellence is reflected in our company values, which include integrity, reliability, and a passion for providing exceptional customer service.
Our Services
As a full-service HVAC and plumbing company, we offer a wide range of services to meet your needs. These include:
- HVAC repair: From fixing furnaces and duct work to overall system maintenance, we're here to help.
- Plumbing: Whether it's a simple drain cleaning or a full-scale sewer repair, our team is equipped to handle any plumbing issue.
- Insulation: We'll help you keep your home cool in the summer and warm in the winter with our insulation services.
- Indoor air quality: Improve the air inside your home with our air purification systems and duct sealing services.
- Electrical services: Our team of licensed electricians provides residential, commercial, and industrial electrical services.
Testimonials
Our customers say it best:
- "Daryl was awesome! He went above and beyond to assist with our AC issue." - Heather P.
- "Mario was patient and answered my questions repeatedly. He was never demeaning or frustrated." - Karen M.
- "Robert was thorough, nice, and patient. I highly recommend Will Fix It to one and all." - Diana C.
Contact Us
At Will Fix It, we're committed to providing the best possible service to our customers. Whether you need HVAC repair, plumbing services, or electrical work, we're here to help. Contact us today to schedule an appointment and experience the Will Fix It difference.
General Experience
The overall experience with the company was mixed, with some customers having positive experiences and others having negative ones.
Positive Reviews
Technician Performance
Many customers praised the technicians for being knowledgeable, prompt, and courteous. They appreciated the explanations provided by the technicians about the work being done and the options available.
Efficient Service
Several customers mentioned that the service was efficient, with same-day service provided in some cases. The installation process was also praised for being quick and professional.
Good Communication
Some customers appreciated the courtesy calls made by the technicians to inform them of their arrival time and the updates provided during the service.
Negative Reviews
Poor Customer Service
A few customers experienced poor customer service, including being stood up, being blamed for issues, and having appointments rescheduled without notification.
Miscommunication and Misrepresentation
Some customers felt that they were misled about the services provided or the equipment being installed. One customer reported that a different unit was installed than what was agreed upon, and another customer was told that a service would be provided that was not actually available.
Lack of Follow-Through
A couple of customers experienced a lack of follow-through on promises made by the company, including not showing up for appointments and not completing work as promised.
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