Business Details
40 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Services in Columbus
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio's leading full-service provider for plumbing, drain, heating, and cooling solutions. Our decades of operational history reflect a deep commitment to quality craftsmanship and customer satisfaction, with a team of certified professionals delivering reliable residential, commercial, and municipal services. We maintain industry-leading guarantees through continuous training and investment in state-of-the-art technology, ensuring precise diagnostics and efficient repairs.Our 24/7 emergency response system demonstrates our unwavering availability, while transparent pricing policies and financing options underscore our commitment to accessible, trustworthy service. With over 3,300 five-star reviews and recognition through the Angie's List Super Service Award and Consumers' Choice Award since 2003, we combine technical expertise with community-focused values to deliver mess-free solutions that meet both immediate needs and long-term reliability expectations.
Services
Heating Services
Cooling Services
Plumbing Services
Drain Cleaning
Commercial HVAC
Water Treatment
Sump Pump Services
Gas Line Repairs
Emergency Plumbing
Backflow Testing
Details
- Year established: 1986
Highlights and features
- 24/7 emergency response with over 150 employees and 80 service vehicles
- Certified professionals with industry-leading guarantees on select installations
- Transparent pricing with no hidden fees or unexpected charges
- Full-service provider handling all plumbing and HVAC needs
- 4+ star rating with 3,300+ reviews demonstrating consistent customer satisfaction
Associations and certifications
- Angie's List Super Service Award
- Consumers' Choice Award for Plumbing Contractors
What people say
Professional and fixed the problem
On time and courteous
Saved us money
No hidden fees
Highly recommend
Services
Heating Services
Our certified technicians provide comprehensive heating solutions including furnace installation, maintenance, and emergency repairs. We specialize in energy-efficient systems that reduce utility costs while maintaining optimal indoor comfort. With 40 years of experience, we offer same-day service for urgent heating issues and provide detailed system diagnostics to identify the most cost-effective solutions for residential and commercial clients.
Cooling Services
We deliver professional AC installation, repair, and maintenance services using the latest technology for maximum efficiency. Our team handles all system types from residential units to commercial HVAC systems, ensuring proper installation and optimal performance. With 24/7 emergency availability, we address urgent cooling needs while providing energy-saving recommendations to reduce long-term operating costs for homeowners and businesses.
Plumbing Services
Our licensed plumbers offer full-service solutions for residential and commercial properties including pipe repair, water heater installation, and drain cleaning. We specialize in emergency plumbing services with rapid response times for issues like burst pipes and sewer backups. Using advanced diagnostic tools, we provide accurate assessments and implement durable solutions while maintaining strict safety standards and minimizing property disruption.
Drain Cleaning
We employ high-pressure hydro jetting and camera inspection technology to address clogged drains and sewer line issues efficiently. Our services include routine maintenance to prevent blockages and emergency clearing for urgent situations. With specialized equipment for residential and commercial applications, we ensure complete system cleaning while identifying potential issues through detailed video inspections to maintain optimal drainage performance.
Commercial HVAC
We provide tailored HVAC solutions for commercial clients including system installation, preventive maintenance, and emergency repairs. Our technicians handle large-scale systems for offices, restaurants, and industrial facilities with minimal operational disruption. With customized service agreements and energy efficiency optimization, we help businesses maintain comfortable environments while reducing long-term maintenance costs through proactive system monitoring and expert care.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services with live phone answering and rapid response times.
What areas do you serve?
We serve Columbus and surrounding Central Ohio communities including Dublin, Westerville, Gahanna, and Hilliard.
Are your technicians certified?
All our technicians are licensed, insured, and undergo background checks with ongoing professional training.
Do you provide financing options?
Yes, we offer flexible financing plans to help customers manage unexpected repair costs.
What HVAC maintenance plans are available?
We offer Silver and Gold maintenance plans with system inspections, discounts, and priority scheduling benefits.
Can I schedule service online?
Yes, our website provides 24/7 online booking for all plumbing and HVAC services.
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