Building Excellence Together,
At Hug Plumbing, we understand that when it comes to your home or business, you want to be sure that you're getting the best possible service for your plumbing, heating, and cooling needs. That's why we're committed to providing exceptional customer service and expert solutions for all your HVAC and plumbing concerns.
Our Story
Hug Plumbing was founded on the principles of providing top-notch service, quality workmanship, and a commitment to customer satisfaction. Our company is comprised of experienced and highly trained technicians who are dedicated to getting the job done right the first time. We take pride in our ability to tackle any job, no matter how big or small, from routine maintenance to complex repairs.
Our Services
At Hug Plumbing, we offer a wide range of services designed to meet your unique needs. Whether you're in need of air conditioning repair, furnace repair, or plumbing services, we've got you covered. Our services include:
- Air Conditioner Service: Our expert technicians are equipped to handle all your air conditioning needs, from routine maintenance to complex repairs.
- Furnace Repair: We understand the importance of a reliable heating system, which is why we offer expert furnace repair services to keep your home warm and cozy.
- Plumbing Services: From leaky faucets to clogged drains, our expert plumbers are equipped to handle all your plumbing needs.
What Sets Us Apart
At Hug Plumbing, we're committed to providing exceptional customer service and expert solutions for all your HVAC and plumbing concerns. Here are a few reasons why we stand out from the rest:
- Highly Trained Technicians: Our technicians are highly trained and equipped to handle all your HVAC and plumbing needs.
- Prompt Response Time: We understand the importance of a prompt response time, which is why we strive to respond to your needs quickly and efficiently.
- Competitive Pricing: We're committed to providing competitive pricing without compromising on quality.
- Customer-Centric Approach: At Hug Plumbing, we're dedicated to providing exceptional customer service and building long-term relationships with our customers.
Get in Touch
If you're in need of air conditioner service, furnace repair, or plumbing services, we're here to help. Contact us today to schedule an appointment or learn more about our services.
Overall Experience
The reviews about Hug Plumbing are mixed, with both positive and negative experiences reported. The company seems to have a good reputation for professionalism, willingness to communicate, and reliability. However, there are some instances where customers feel that the company failed to follow up on repair requests, took a long time to respond to phone calls, or made mistakes with repairs.
Responsiveness and Communication
Some customers, such as Ahmed Subasic, had a terrible experience with Hug Plumbing, stating that the company never answered their phone call. In contrast, Georgia Namdets had a great experience, reporting that Dan from Hug Plumbing was responsive and communicative throughout the repair process. Other customers, like Courtney S., felt that the company was unresponsive, not returning phone calls or responding to voicemails.
Quality of Service
Some customers were satisfied with the quality of service they received from Hug Plumbing. Heidi R. praised the company for doing outstanding work and providing excellent service, while Trisha N. was happy with the professionalism and promptness of the technicians who fixed her issue. However, other customers had negative experiences, such as Perry L., who felt that the repair job was botched and the company failed to follow up.
Additional Issues
Some customers had additional issues with Hug Plumbing, such as P. Potts, who experienced delays with the installation of his air conditioner. Hawley Lowe was frustrated with the company's lack of communication and poor service, stating that the company was a "terrible excuse for an HVAC company."
