Chaparral Plumbing has proudly served the state of Texas for over 40 years, establishing itself as one of the most trusted names in plumbing for new residential construction. Founded in 1982 by Charlie and Darlene Jones, the company has consistently delivered excellence in integrated plumbing solutions, garnering the unwavering trust of homebuilders and residents across Houston and beyond.
Experienced Professionals and Unwavering Expertise
Our team boasts seasoned professionals with decades of experience in the plumbing industry. Guided by Charlie's vision and Darlene's dedication, Chaparral Plumbing has cultivated a culture of exceptional craftsmanship and unwavering customer care. Our team's combined expertise enables us to tackle a diverse range of projects with precision and efficiency.
Tailored Plumbing Solutions
From meticulously installing plumbing systems in new homes to addressing urgent repair needs, Chaparral Plumbing offers a comprehensive array of services designed to meet diverse requirements. We provide:
- New Construction Plumbing: Our skilled technicians meticulously install plumbing systems for new residential construction, ensuring durability, functionality, and efficiency.
- Repair & Maintenance: We address all your plumbing concerns, from leaky faucets and clogged drains to more complex issues like water heater repairs and sewer line problems.
- Preventative Care: Our professionals can create tailored maintenance plans to minimize the risk of future plumbing problems and ensure your systems remain in optimal condition.
A Tradition of Excellence and Innovation
Throughout our journey, Chaparral Plumbing has prioritized innovation and client satisfaction. We embrace technological advancements to provide efficient and reliable services. Our commitment to continuous improvement is reflected in our long-term contracts with esteemed builders and our enduring reputation for excellence.
Join Our Growing Team
Chaparral Plumbing is committed to recruiting and developing skilled professionals who share our values and dedication to excellence. If you are passionate about plumbing and making a tangible impact on the quality of new homes, we invite you to explore our current job openings and join our growing team.
Professionalism and Quality of Service
Chaparral Plumbing has received mixed reviews from customers. Some reviewers have praised the company's professionalism, knowledge, and efficiency. For example, Justin Williams and Dadapeer Shaik both gave the company 5 stars and mentioned that they were professional, communicative, and efficient. James from Chaparral Plumbing was also praised for his attention to detail, promptness, and courteousness.
However, other reviewers have criticized the company's professionalism, quality of service, and responsiveness. K. Yarnell McGee gave the company 1 star and stated that their work was sub-par and that they had to enlist the aid of another plumbing service to correct the issues. Other reviewers, such as Cody Simon, Riffs Hobby, Monica C., Diana Abidin, Bin Guei, and Paul Rex, also gave the company 1 star and criticized their professionalism, quality of service, and responsiveness. They reported issues such as poor workmanship, lack of communication, and delayed or missed appointments.
Communication and Follow-up
Some reviewers have reported that the company did not follow up or communicate effectively. For example, Diana Abidin stated that the company failed to show up to two separate appointments and did not respond to her calls. Bin Guei also reported that the company gave excuses for not fixing a problem and did not follow up as promised.
Value for Money
Several reviewers have criticized the company's value for money. Cody Simon stated that the company did poor work and that he had to spend more money to undo and redo the issues. Riffs Hobby reported that the company told him to pay for a better garbage disposal when it was under warranty. Bin Guei also reported that the company replaced a faucet but did not fix the problem.
