Fast Service | Quality People | All Types of Work
At ServiceMaster Plumbing, we pride ourselves on being a reliable and trustworthy plumbing service that has been serving the greater Orlando area for over 25 years. Our family-owned and operated business is dedicated to providing top-notch plumbing services to both residential and commercial clients.
Our Services
We offer a wide range of plumbing services designed to meet the unique needs of our customers. Our expertly trained and certified plumbers are equipped to handle any plumbing issue, from leak detection and repair to full-service plumbing installations. Our services include:
- High-Pressure Water Jetting: Our state-of-the-art equipment uses high-pressure water jetting to clear drains and pipes of any blockages.
- Backflow Prevention: We ensure that your home or business complies with local health and safety regulations by providing backflow prevention services.
- Lift Station Services: Regular maintenance and cleaning of lift stations is crucial to prevent sewage backups and other issues.
- Fire Sprinkler Installation: Our certified professionals install and maintain fire sprinkler systems to ensure your home or business is protected.
- Solar Water Heating: We design and install solar water heating systems that provide a sustainable and eco-friendly solution for your hot water needs.
- Tankless Water Heaters: Our certified technicians install and repair tankless water heaters that provide a continuous supply of hot water.
- Medical Gas Plumbing: Our skilled technicians install, repair, and maintain medical gas piping systems for hospitals, clinics, and other medical facilities.
At ServiceMaster Plumbing, we understand the importance of providing exceptional customer service, exceptional workmanship, and maintaining the highest level of professionalism. Our satisfaction guarantee ensures that our customers receive the best possible service.
What Sets Us Apart
Our:
- State-of-the-Art Equipment: We invest in the latest technology to ensure our services are efficient and effective.
- Highly Trained and Certified Plumbers: Our staff consists of experienced and certified professionals who work efficiently and safely.
- Transparency and Honesty: We believe in transparency and honesty in all our dealings, ensuring that our customers understand the work we do and the costs involved.
- Quality Guarantee: We guarantee our work to ensure that our customers receive the best possible service and satisfaction.
At ServiceMaster Plumbing, we are dedicated to providing premium plumbing services that exceed our customers' expectations. Contact us today to schedule your appointment and experience the ServiceMaster difference.
Unprofessional and Unreasonable Charging
The reviews highlight several instances of unprofessional behavior and unreasonable charging by this company. Ruan Xiaoguang and Maria Vargas both experienced technicians who charged them for services that did not resolve their issues. Maria Vargas even accused the technician of being unprofessional and not fixing the problem. Stephanie George had a negative experience with a technician who claimed she needed to pay for a $200 service charge, despite the issue being unrelated to the water heater.
Praise for Certain Technicians
On the other hand, some reviews praise certain technicians for their professionalism and expertise. Edwin Bliss had a positive experience with Xavier, who went above and beyond to resolve his organization's problem. Tony P. gave high marks to James, who did a top-notch job on their kitchen plumbing. Nelson Genao also had a great experience with Xavier, who fixed an electrical issue quickly and efficiently.
Poor Communication and Warranty Issues
Several reviews mention issues with communication and warranty claims. Stephanie George was not informed of the service charge up front and had to negotiate with the warranty company to resolve the issue. Gayle Thurlow was charged $175 for a 15-minute service call, despite just needing a piece of tape to fix the problem. Binu Joseph had a technician who was unsure about the equipment and postponing the job without permission.
Worst Company Experience
Brittany Thompson had a severely negative experience with the company, including being forced to wait weeks for a part to arrive, only to find it was faulty. The company also charged her almost $700 for not fixing the problem. She ended up buying a new water heater herself and installing it in just two hours.
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