Great Service Starts Right Here!
Garrelts & Sons is a family-owned and operated plumbing, heating, air conditioning, and water treatment company with a rich tradition of providing exceptional services to residential, commercial, and industrial clients in McHenry, Lake, and Kane counties. With over 40 years of experience, we have established ourselves as the go-to experts for all plumbing, heating, cooling, and water treatment needs.
Our History
Our story began with a simple goal: to provide top-notch services to the community we serve. Since our inception, we have consistently strived to innovate, improve, and expand our services to meet the evolving needs of our customers. From water treatment and purification to plumbing repairs and installations, and from residential to commercial and industrial projects, we have been dedicated to delivering exceptional results with unmatched customer service.
Our Services
At Garrelts & Sons, we understand that plumbing, heating, and cooling systems are critical components of any building or home. That's why we offer a wide range of services designed to ensure maximum comfort, efficiency, and peace of mind for our clients. Some of our key services include:
Residential Services
- Plumbing repairs and installations
- Water treatment systems and filtering solutions
- Heating and cooling system maintenance and repair
- Sewer and drain cleaning
- Water heater installation and repair
Commercial Services
- Industrial plumbing and HVAC installations
- Commercial water treatment and purification solutions
- Building management system integration and maintenance
General Contracting Services
- Custom construction and renovation projects
- Kitchen and bathroom remodeling
- Basement finishing and renovation
- New home construction
Specialized Services
- Water Softeners and Filtration Systems
- Reverse Osmosis Systems
- Iron Filtration Systems
- Drinking Water Treatment Solutions
Why Choose Us
At Garrelts & Sons, we take pride in our commitment to quality, reliability, and customer satisfaction. Our experienced and licensed professionals have the expertise to handle any plumbing, heating, cooling, or water treatment issue, no matter how complex. We also offer in-house financing options and accept all major credit cards for added convenience.
Get in Touch
Take the first step towards complete peace of mind and contact us today to schedule a consultation or service call. Our dedicated team is ready to serve you with the same commitment to excellence that has made us a trusted name in the industry for over 40 years.
Overall Experience
The reviews for Garrelts & Sons Plumbing, Heating, and Air Conditioning are primarily negative, with multiple customers expressing dissatisfaction with the company's services and prices. Several customers felt taken advantage of, with one reviewer stating that they were charged $895 for a 2-hour service that a competitor had performed for $293.
Poor Service and Unprofessional Behavior
Several reviewers expressed disappointment with the company's inability to identify and resolve problems, with one reviewer being told to try to figure out the issue themselves. Another reviewer felt that the company took advantage of homeowners, with no estimates presented for services rendered.
Lack of Transparency and Communication
Several reviewers felt that the company failed to provide transparency and communication regarding pricing and services. One reviewer was not presented with an estimate before being charged, and another reviewer felt that the company was unresponsive to concerns about prices.
Positive Experiences
Despite the overall negative tone, two reviewers had positive experiences with Garrelts & Sons. One reviewer praised the company's responsiveness and the professionalism of the service technicians, while another reviewer was impressed with the company's service and cleanliness.
