Expert Service, Expert Results - Your Plumbing Solution
At Pipe Doctor Plumbing & Heating, we pride ourselves on providing the highest level of service and expertise to our clients. With over 20 years of experience, our team of master licensed plumbers has the knowledge and skills to handle any plumbing issue you may have. From routine maintenance to emergency repairs, we're here to help.
Our Services
As a full-service plumbing company, we offer a wide range of services to meet the needs of our residential and commercial clients. Our services include:
- Residential Plumbing: From leaky faucets to sewer line cleanouts, our team is equipped to handle any residential plumbing issue.
- Commercial Plumbing: We understand the importance of downtime in a commercial setting. Our team is available 24/7 to diagnose and repair any plumbing issue, ensuring your business stays up and running.
- Drain Cleaning and Sewer Lines: Debris and sediment can cause clogs and backups. Our state-of-the-art equipment and knowledgeable technicians can diagnose and clear any clog, ensuring the smooth flow of your plumbing.
- Sump Pump Installation and Repair: Heavy rainfall can cause sump pumps to work harder, leading to premature failure. Our team can install, inspect, and repair sump pumps to ensure your home or business remains safe and dry.
- Hot Water Heaters: Whether you need a new installation or repair, our team is qualified to handle your hot water heater needs.
- Gas Line Services: We understand the importance of reliable gas connections. Our team is licensed and certified to ensure proper installation, inspection, and maintenance of your gas lines.
Our Commitment
At Pipe Doctor Plumbing & Heating, we're committed to providing outstanding customer service, prompt and knowledgeable technicians, and a pursuit of excellence that is unsurpassed. Our team is dedicated to ensuring our clients receive the best possible service, every time.
Why Choose Pipe Doctor?
With over 20 years of experience, our team of master licensed plumbers has the expertise to handle any plumbing issue you may have. We pride ourselves on our:
- Expert Service: Our plumbers are the best in the industry, with continuous training to remain current with the latest technology.
- Innovative Technology: We use the latest inspection and diagnostic equipment to minimize damage to your home's plumbing, landscaping, and hardscaping, reducing overall costs and creating longer-lasting solutions.
- Multiple Options: Our one-stop service offers a range of options to meet your needs, from maintenance and repair to permanent solutions.
- Straightforward Pricing: We provide transparent pricing with a consultation and cost estimate, so you're always aware of the costs.
Join Our Team
We're always looking for talented and experienced professionals to join our team. If you're passionate about plumbing and dedicated to providing exceptional service, consider joining the Pipe Doctor Plumbing & Heating family. Contact us for more information on our employment opportunities.
Overall Customer Experience
Pipe Doctor received 11 five-star reviews, praising their professional, knowledgeable, and attentive staff. Customers appreciated their clear communication, thoroughness, and follow-through. Several reviewers mentioned specific technicians, such as Troy, Brandon, and Jason, who went above and beyond to resolve their plumbing issues.
Positive Aspects
- Professionalism and knowledge of staff
- Thoroughness and attention to detail
- Clear communication and follow-through
- Timely response and resolution of plumbing issues
Negative Experiences
On the other hand, Pipe Doctor received 6 one-star reviews, citing issues with overcharging, poor communication, and unreliability. Some customers felt misled by the company's initial promises, only to be charged for services that didn't meet their expectations. Others experienced slow response times, incomplete work, and a lack of accountability.
Negative Aspects
- Overcharging and unfair pricing
- Poor communication and misrepresentation
- Unreliability and lack of accountability
- Slow response times and incomplete work
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