Dedicated Plumbers Serving Toledo and Beyond
T&J Rooter Service has been a trusted name in residential and commercial plumbing in the Toledo area for over two decades. Family owned and operated, we pride ourselves on our exceptional customer service, top-notch workmanship, and competitive prices.
Our Expertise
We offer a comprehensive range of services to address all your plumbing needs, including:
General Plumbing Services
- Repairing leaky faucets and fixtures
- Installing and repairing toilets
- Repairing and replacing water heaters
- Addressing frozen and burst pipes
- Performing leak repairs
- Performing regular inspections and maintenance
Drain & Sewer Services
- Clearing clogged drains and sewers
- Inspecting and cleaning sewer lines
- Performing root removal
- Locating and repairing leaks and breaks
- Installing and repairing sump pumps
Specialized Services
- Gas leak detection and repair
- Sump pump installation and replacement
- Garbage disposal installation and repair
- Water heater repair and replacement
Customer-Focused Approach
At T&J Rooter Service, our clients are at the heart of everything we do. We are committed to:
- Punctuality: We arrive on time and work efficiently to minimize disruptions.
- Communication: We clearly explain the problem, potential solutions, and cost estimates before proceeding.
- Transparency: We stick to provided estimates and avoid unnecessary upsells.
- Professionalism: Our skilled plumbers are licensed, insured, and committed to providing courteous and respectful service.
Our Promise
When you choose T&J Rooter Service, you can expect:
- A highly trained and experienced team of plumbers
- Prompt and reliable service
- Quality workmanship guaranteed
- Affordable and competitive pricing
- A dedication to exceeding your expectations
Contact us today and experience the T&J Rooter Service difference!
Overall Impressions
The reviews allude to a mixed experience with T&J Rooter Service, ranging from extremely positive to extremely negative. While several customers admire the professionalism, efficiency, and honesty of the company's employees, others express dissatisfaction with the quality of service, communication, and pricing.
Positive Comments
T&J seems to excel in providing prompt service, attention to detail, and clear explanations of work completed. The company's professionalism, courtesy, and knowledgeability are repeatedly praised. Positive comments also highlight the efficiency, reliability, and competitive pricing of T&J's services.
Negative Comments
On the other hand, some customers report frustration with communication and follow-up after service. In several instances, technicians failed to complete promised work or left jobs unfinished. Pricing and billing issues, including unexpected additional charges, also cause dissatisfaction.
Conclusion
T&J Rooter Service appears to have both strengths and weaknesses in their business practices. While the company shows potential for excellent service, it also struggles with internal issues, such as communication and follow-through. A balance between meeting customer needs and managing internal operations seems necessary for T&J to maintain a consistent reputation.
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