Your Local Plumbers - Reliable, Honest, and Environmental-Conscious
A Family Tradition of Excellence in Plumbing Services
Prince Plumbing and Mechanical has proudly served the Temple and Killeen communities for over 20 years. Led by a skilled and experienced team of plumbers, we are committed to providing reliable, efficient, and honest plumbing services to our valued customers.
Our Expertise
Our licensed and certified plumbers are highly skilled in all aspects of residential plumbing, encompassing:
- Repair & Maintenance: We tackle all common plumbing issues, including dripping faucets, clogged drains, leaky pipes, and water heater problems.
- New Installations: We proudly install top-quality fixtures, tanksless water heaters, and other plumbing fixtures.
- Remodeling & Consulting: Working alongside contractors and homeowners, we provide expert consulting and installation services for bathroom and kitchen remodeling projects.
Distinctive Approach & Customer Commitment
At Prince Plumbing and Mechanical, we prioritize:
- Straightforward Pricing: We provide clear and upfront cost estimates before any work begins, ensuring transparency and peace of mind.
- Customer-Focused Service: We understand the importance of your home and treat your property with respect.
- Flexible Scheduling: We work around your busy schedule and accommodate your needs.
A Reliable Partner for Your Plumbing Needs
Throughout our history, we have built a solid reputation for delivering exceptional customer service, prioritizing quality workmanship, and maintaining open communication throughout every project.
We are committed to exceeding expectations and becoming your trusted partner in all your plumbing needs. Call us today and experience the Prince Plumbing and Mechanical difference!
Timing and Responsiveness
Prince Plumbing has received high marks for their timely service and prompt responses. Many customers have praised the company for their ability to send someone to their location quickly, often on the same day. For example, Michele Lallatin's guest bathroom toilet repair was completed before noon, and Kellie Felks reported that the company made her feel like a priority when she called with a leak in her master bathroom.
Professionalism and Communication
The company's professionalism and communication skills have also been highlighted by many reviewers. Angela Carmichael praised Mrs. Angie for being very professional in her communications, keeping her informed of job progress and schedules. Other customers have also commended the company for their friendly and polite staff, including Joe Turner, who was described as polite, thoughtful, and helpful.
Quality of Work
Several reviewers have praised the quality of the company's work, citing specific examples of thorough and careful repair work. For example, Pebbles Juarez reported that a client of hers was impressed with the company's fast response time and great job. Gina Carmichael also appreciated the company's attention to detail, as they checked beyond the plumbing area to ensure no future issues.
Pricing Controversies
However, not all reviews have been positive. Frank Tydlacka was unhappy with the price he was charged for a simple toilet drain repair, citing a $425 fee for 30 minutes of work. Julie Fairchild also reported feeling overcharged for a sink and faucet installation, despite being told there would be a discount.
Other Issues
Kirstie Sarinana had a negative experience with the company's driver, who drove recklessly and caused her to feel unsafe.
