Quality and Honesty at a Competitive Price!
At Jay Young Plumbing, Heating and Air Conditioning, we pride ourselves on providing top-notch services to our valued customers. With over 37 years of combined experience, our company is dedicated to delivering exceptional customer service and ensuring complete customer satisfaction. Our team of skilled professionals is committed to resolving all your plumbing, heating, and air conditioning needs promptly and efficiently.
Our Services
At Jay Young Plumbing, Heating and Air Conditioning, we understand the importance of having a well-functioning plumbing, heating, and air conditioning system in your home or business. That's why we offer a wide range of services to cater to your needs.
Plumbing Services
Our plumbing services include:
- Faucet repair and replacement
- Gas leaks detection and repair
- Gas line replacement
- Leak detection and repair
- Sewer camera inspection and repair
- Toilets repair and replacement
- Water heater service and installation
- Water re-piping
Heating and Air Services
Our heating and air services include:
- Air conditioning repair and installation
- Heating repair and installation
- HVAC maintenance and repair
Why Choose Us
At Jay Young Plumbing, Heating and Air Conditioning, we are committed to providing exceptional customer service and ensuring complete customer satisfaction. Our team of skilled professionals is dedicated to resolving all your plumbing, heating, and air conditioning needs promptly and efficiently. We understand the importance of having a well-functioning plumbing, heating, and air conditioning system in your home or business.
Our Mission
At Jay Young Plumbing, Heating and Air Conditioning, our mission is to provide premium, customer-oriented, and high-quality plumbing, heating, and air conditioning services to the people of Lubbock, Texas. We are dedicated to building long-lasting relationships with our customers and ensuring their complete satisfaction with our services.
About Our Company
Jay Young Plumbing, Heating and Air Conditioning began 25 years ago with a vision to better serve Lubbock's plumbing needs. Over time, we have expanded our services to include heating and air conditioning repair, installation, and maintenance. Today, we are proud to be a premier Texas Plumbing, Heating & Air Conditioning Company, known for providing exceptional customer service, ensuring 100% customer satisfaction.
Overall Experience
The reviews describe the overall experience with Jay Young Plumbing as exceptional, with customers praising the company's prompt response, professionalism, and quality of work. Many customers have used the company for various plumbing and HVAC needs, including hot water heater repair, faucet installation, and AC repair.
Positive Aspects
- Excellent Customer Service: Responding quickly to customer requests and resolving issues efficiently.
- Professionalism: Technicians are professional, courteous, and knowledgeable in their work.
- Quality of Work: The company has delivered high-quality work, meeting customer expectations.
- Accommodating: The company is accommodating and flexible in scheduling appointments and resolving issues.
Negative Aspects
- Poor Experience: One customer had a horrible experience with the company, citing overcharging, poor work quality, and unprofessional behavior.
- Lack of Warranty: The company does not warranty its plumbing work, leading to additional costs for customers.
- Messy Worksite: Some customers have reported that technicians left the workspace in disarray.
- Unprofessional Response: The owner's response to a negative review was perceived as unprofessional and dismissive.
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