For over 40 years, Mountain Plumbing, Heating & Air Conditioning has been proudly serving the west Texas community with exceptional residential and commercial plumbing, heating, and air conditioning services. As a locally owned and operated company, we take pride in our ability to deliver high-quality service with integrity, professionalism, and a commitment to customer satisfaction.
Our Services
We offer a comprehensive range of services to meet the unique needs of residential and commercial clients. Our expertise includes:
- Residential and commercial plumbing services, including water heating, leaking, and draining
- Heating and air conditioning installation, maintenance, and repair
- Facility maintenance and property management
- Backflow testing and water jetting
- Sewer video inspection, sewer line repair, and replacement
- Water heater installation and repair
At Mountain Plumbing, Heating & Air Conditioning, we understand the importance of having a reliable and efficient heating and air conditioning system, especially in the unpredictable Texas climate. That's why we provide expert installation, maintenance, and repair services for all types of HVAC systems.
Why Choose Us
As a bilingual company, we take pride in being able to communicate effectively with our clients, regardless of their language proficiency. Additionally, our team of highly trained, skilled, and licensed professionals undergo rigorous drug testing and background checks to ensure the highest level of trust and confidence.
Our mission is to deliver value to our customers by providing reliable and efficient services at a fair price. We strive to exceed customer expectations by going above and beyond to promote customer satisfaction.
Residential Services
Our residential services include:
- Plumbing: Leak detection and repair, water heating, and drainage solutions
- Heating and Air Conditioning: Installation, maintenance, and repair services for all types of HVAC systems
Commercial Services
Our commercial services include:
- Plumbing: Backflow testing, water jetting, and sewer line repair and replacement
- Heating and Air Conditioning: Installation, maintenance, and repair services for commercial HVAC systems
- Facility Maintenance: Property management and upkeep solutions
Property Management
Our property management services cater to commercial property owners, providing a comprehensive approach to managing and maintaining rental properties. From tenant relations to maintenance and repair, we take care of it all to ensure your investment runs smoothly and efficiently.
Professional Service at Competitive Prices
Many customers have had positive experiences with the company, praising the professionalism of their technicians. Services such as water heater installation, boiler installation, and plumbing work have been performed efficiently and to a high standard. Technicians like Rueben, Eric, Bill, Greg, and William have received particular praise for their reliability, trustworthiness, and competitive pricing.
Disappointing and Inflated Billing Issues
However, some customers have experienced issues with billing. One customer reported being charged an additional $500 on their invoice, which they felt was unreasonable. Another customer had a much more serious issue, where they were initially quoted $1,200, but were subsequently charged $1,701.25. This has led to a lack of trust in the company's business practices.
Poor Customer Service and Lack of Follow-up
Some customers have reported poor service and a lack of follow-up from the company. One customer was given the runaround when they tried to schedule a service call, only to have their calls go unanswered and their messages unreturned. Another customer reported that their calls were consistently met with dishonest and uncooperative responses.
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