At Buchanan Plumbing, we take pride in being a trusted and renowned plumbing company in the Hampton Roads area. With over a decade of experience, we have established ourselves as a full-service plumbing company that offers a wide range of services to our valued customers. Our mission is to provide exceptional customer service, while delivering top-notch results that meet the highest standards.
Our Services
Our team of expert plumbers is dedicated to providing a comprehensive range of services to cater to your plumbing needs. From toilet repairs and faucet installations to sewer line repairs and water heater replacements, we have the expertise and resources to tackle any plumbing issue. Whether you're dealing with a leaky faucet or a burst pipe, our team is equipped to handle the job with ease and professionalism.
In addition to our regular plumbing services, we also offer drain services, including camera inspections, leak detection, and drain cleaning. Our state-of-the-art equipment and expert technicians ensure that your plumbing issues are diagnosed and resolved efficiently and effectively.
About Our Team
As a family-owned and operated business, we take pride in our commitment to honesty, integrity, and family values. Our team of master plumbers, led by Master Plumber BJ Buchanan, has years of experience in resolving complex plumbing issues. Our team is dedicated to providing exceptional customer service and work tirelessly to ensure that your plumbing needs are met promptly and professionally.
At Buchanan Plumbing, we believe in treating every customer like family. We strive to provide a welcoming and inclusive environment for all customers, regardless of their background or identity. We are proud to be a pet-friendly, LGBTQ-friendly, and people-friendly company that values diversity and inclusivity.
Testimonials
Our customers have spoken loudly about their positive experiences with Buchanan Plumbing. From prompt responses to emergency situations to outstanding customer service, we pride ourselves on delivering exceptional results that exceed our customers' expectations.
Exceptional Reviews for Buchanan Plumbing
The reviews for Buchanan Plumbing are overwhelmingly positive, with all 10 authors giving the company a 5-star rating. The reviews praise the company's excellent and prompt service, knowledgeable and trustworthy technicians, and fair pricing.
Technicians' Expertise and Professionalism
Reviewers highlight the expertise and professionalism of the technicians, including BJ, Brandon, and the company's staff. They note that the technicians are knowledgeable, take their time to explain the issue and potential solutions, and go above and beyond to ensure customer satisfaction.
Communication and Respect
Many reviewers mention the excellent communication from the company, from scheduling to completion of the job. They appreciate the technicians' respect for their personal space and communication about the work process.
Problem-Solving and Honesty
Reviewers praise the company's ability to diagnose and fix complex issues, and their honesty in communicating the status of the work. They appreciate the company's willingness to give them options and discuss potential solutions without pushing for additional services.
Value for Money
Many reviewers mention that the company's prices are reasonable and fair, especially considering the quality of service and expertise provided.
Recommendations
Almost all reviewers explicitly state that they will recommend Buchanan Plumbing to others, with some even stating that they will use the company for all future plumbing needs.
Nothing but Positives
There are no negative comments or criticisms in these reviews, only glowing praise for Buchanan Plumbing's services and technicians.
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