Your Comfort is Our Priority
Located in the heart of Indianapolis, L.D. Smith Plumbing has been providing top-notch residential and commercial plumbing services to the Indianapolis area, including Carmel, Fishers, Zionsville, Westfield, Brownsburg, and Greenwood. Our company was founded by Lance Smith, a passionate and dedicated plumber who is committed to providing quality, honest service with fair prices.
Our History
Lance started his plumbing career over 15 years ago and has been in the industry long enough to know that providing excellent service is not just about fixing pipes, but building relationships and earning trust. With this philosophy in mind, Lance started L.D. Smith Plumbing in 2011, initially operating out of his garage. The business quickly took off, and by 2012, he moved the operation to a fully staffed shop located near 71st Street and Binford Boulevard in Indianapolis. In 2017, the company relocated to its current location on 2400 Southeastern Ave.
Our Promise
At L.D. Smith Plumbing, we are committed to delivering the highest level of service to our customers. We promise to:
- Provide prompt and courteous service
- Respect your property during any service call or project
- Be fair and honest in our recommendations about any project and the work needed
Our Team
Our team is led by Lance, who is not only the owner but also the president of the company. With over 15 years of experience in the plumbing industry, Lance is dedicated to ensuring that every customer receives the best possible service. He is supported by a team of highly skilled and licensed plumbers who share his passion for providing exceptional customer service.
Our Values
At L.D. Smith Plumbing, we believe in the importance of:
- Honesty: We believe in transparency in all our dealings and ensure that our customers are informed every step of the way.
- Integrity: We are committed to conducting our business with the utmost integrity, always putting our customers' needs first.
- Quality: We strive for excellence in every aspect of our work, from the equipment we use to the training our technicians receive.
Why Choose Us
At L.D. Smith Plumbing, we understand that choosing a plumbing company can be a daunting task. That's why we want you to know that we offer a range of services designed to meet the unique needs of residential and commercial customers. From drain cleaning and repair to water heater installation and maintenance, we have you covered.
Our Services
We offer a wide range of services, including:
- Plumbing Vent Pipe Repair or Replacement
- Sewer Line Repair or Replacement
- Water Line Repair or System Replacement
- Wastewater Lift Stations
- Sewer Camera Inspections
- Water Heater Installations
- Gas Leak Repair or System Replacement
- Water Line and Sewer Lateral Taps
- E/One Pump Repair or Replacement
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say:
- "I had two different days of contact with LD Smith for a dig into my plumbing line. Phil and Tim, and their team were all very professional and timely. Phil was especially considerate and thorough, explaining honest options and professional recommendations to me. I never felt rushed or pushed into making an expensive decision." - Kasey Elizabeth
- "Had a wonderful experience with this company today. I needed affordable help same day, they were out within a few hours, and worked around my schedule, which I appreciated. Joe gave me a courtesy call and text, and was able to come a bit earlier. He took plenty of time to help find and solve the issue, while engaging and educating me along the way." - Tiffany Shull
- "LD Smith was an amazing experience. From the beginning quote stage, they were able to give me an amazing price and talk me through their recommendation. Day of the work Tim & Jackson showed up, did their work so fast and well. They were friendly and professional, and left my yard so clean as if they were not there." - Molly Jutte
Conclusion
At L.D. Smith Plumbing, we are committed to providing the highest level of service to our customers. With years of experience in the industry and a team of skilled and licensed plumbers, we are confident that we can meet and exceed your plumbing needs. Whether you need a routine maintenance check or an emergency repair, we are here to help.
Professionalism and Customer Service
The customers had overwhelmingly positive experiences with LD Smith Plumbing, praising the professionalism, courtesy, and efficiency of their service technicians. Tim, Caden, Austin, Zack, Wes, Jackson, and the rest of the team were described as friendly, helpful, and respectful. Many reviewers appreciated the quick response times, reasonable estimates, and thorough workmanship.
Sump Pump Installation and Repairs
Several customers praised the company's expertise in sump pump installation and repair. Kathy Piket appreciated the speed and price of her new sump pump system, while R. Michael Dupont was grateful for the quick repair of his sump pump output.
Plumbing Repairs and Maintenance
The company handled a range of plumbing issues, from fixing a flooded basement to replacing water valves and rerouting pipes. Reviewers praised the technicians' ability to diagnose and fix problems efficiently, often at a competitive price.
Negatives
One customer, Sid Swartzendruber, had a disappointing experience with LD Smith Plumbing. He felt that the company lacked attention to detail in the work, left a gap in the slab repair, and failed to follow up on the issue. He was left with a large bill and a damaged floor.
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