Business Details
13 Years
experience
Emergency
services
Open 24/7
always available
Expert Plumbing Services in Hesperia & Lake Havasu
Thompson Family Plumbing & Rooter, established in 2013, is a family-owned and operated business serving Hesperia, CA, and Lake Havasu City, AZ. Our commitment to excellence is rooted in our culture of attention to detail, exceeding customer expectations, and providing superior plumbing services. Owners John and Devynn Thompson have dedicated themselves to building trust through open communication, superior service, and promptness. We specialize in residential and commercial plumbing, offering a full suite of installation, maintenance, and repair services.Our team has received numerous accolades, including PHCC Contractor of the Year 2024, Business of the Month, and Best of the Desert awards. We prioritize safety, transparency, and innovation, ensuring every job meets the highest standards. Our crime-free, paperless operations and verified technicians provide peace of mind, while our 24/7 emergency services ensure reliability. With a focus on community impact and sustainable growth, we strive to be the breed your plumbing needs.
Services
Plumbing Repair
Drain Cleaning
Emergency Plumbing
Gas Leak Repair
Trenchless Sewer Repair
Fixture Installation
Water Treatment
Leak Detection
Garbage Disposal Repair
Plumbing Maintenance
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency plumbing services for urgent needs.
- Our team provides upfront, transparent pricing with no hidden fees.
- We are a women-owned and family-run business prioritizing customer trust.
- Our technicians are certified, crime-free, and undergo rigorous verification.
- We guarantee same-day repairs with fully stocked trucks for efficiency.
Associations and certifications
- PHCC (Professional Heating and Cooling Contractors)
What people say
Go above and beyond
Price was reasonable
Fantastic job
Peace of mind
Integrity and honesty
Services
Plumbing Repair
Our plumbing repair services address leaks, pipe bursts, and system malfunctions with certified technicians available 24/7. We prioritize rapid response times and use advanced diagnostic tools to ensure long-lasting solutions. Customers benefit from transparent pricing and same-day repairs, minimizing disruption to their daily routines.
Drain Cleaning
Specializing in drain cleaning, we utilize hydro-jetting and drain snakes to remove blockages and prevent future backups. Our methods restore optimal water flow in residential and commercial properties. Customers receive thorough inspections to identify underlying issues, ensuring comprehensive solutions for sustained system efficiency.
Emergency Plumbing
Available around the clock, our emergency plumbing services handle crises like gas leaks, flooding, and sewer backups. Technicians arrive equipped with specialized tools to mitigate damage immediately. We emphasize safety and speed, resolving critical issues while maintaining clear communication with property owners throughout the process.
Gas Leak Repair
Certified technicians repair gas leaks using industry-standard safety protocols, including line sealing and pressure testing. We prioritize hazard mitigation, ensuring properties meet regulatory compliance. Customers receive detailed post-repair inspections to guarantee system integrity and prevent recurrence.
Trenchless Sewer Repair
Our trenchless sewer repair minimizes landscape disruption by using pipe bursting and lining techniques. This method extends system lifespan while reducing restoration costs. Customers benefit from faster project completion and durable results, ideal for both residential and commercial applications.
People
John T.
Owner
John T. co-founded Thompson Family Plumbing & Rooter in 2013, bringing decades of industry experience. He oversees operations and ensures adherence to the company's core values of integrity and customer-first service.
Devynn T.
Owner
Devynn T. co-owns the business with John, focusing on customer relations and team development. Her leadership emphasizes transparency and community impact, driving the company's growth and reputation.
Alex A.
Management
Alex A. manages day-to-day operations, ensuring efficient service delivery. With a background in plumbing systems, they implement innovative solutions to enhance customer satisfaction and team performance.
Lindsey K.
Office Staff
Lindsey K. supports customer inquiries and scheduling, providing friendly and efficient administrative services. Their role ensures seamless communication between clients and field technicians.
Tom S.
Management
Tom S. contributes to strategic planning and quality control. With extensive experience in plumbing contracting, he ensures all projects meet the company's high standards for safety and craftsmanship.
Questions
How can I fix a running toilet?
Adjust or replace the flapper valve or fill valve to stop continuous water flow.
Why is my faucet dripping?
Replace worn washers or O-rings to resolve leaks from degraded components.
What causes gas leaks?
Damaged seals, loose connections, or cracked lines require professional repair for safety.
How do I unclog a garbage disposal?
Use a disposal wrench to clear jams and avoid overloading the unit with hard materials.
Are emergency services available 24/7?
Yes, we provide round-the-clock emergency plumbing and gas leak repairs.
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