Where Quality Meets Genuine Care!
Thompson Family Plumbing & Drain is a family-owned and operated business serving Hesperia, CA, and Lake Havasu City, AZ. We pride ourselves on providing unparalleled plumbing services with exceptional customer care at competitive rates. We understand the importance of reliable plumbing in your home, and we are committed to delivering quality workmanship every time.
A Different Breed
What sets us apart from other plumbing companies is our unwavering commitment to customer satisfaction and our genuine desire to build lasting relationships with our clients. We are not satisfied until our customers are completely happy with the work we do. Our technicians are highly skilled and experienced, and they are dedicated to providing prompt, efficient service while treating your home with the utmost respect.
Family Values, Family Support
We are a women-owned business that understands the importance of family values. We treat our clients like members of our own family, and we value open communication, transparency, and honesty. We believe in upfront, clear pricing with no hidden fees or surprises on your bill.
Expertise and Services
Our comprehensive range of services covers all your plumbing needs, including:
General Plumbing
- Faucet and fixture repair and installation
- Gas leak detection and repair
- Drain cleaning and sewer services
- Water heater repair and replacement
- Plumbing inspections and maintenance
Specialty Services
- Trenchless sewer repair
- Video sewer inspections
- Drain camera inspections
- Water filtration and treatment
Quality Meets Care
With Thompson Family Plumbing & Drain, you can expect:
- Quality workmanship: Our technicians are highly skilled and experienced, ensuring that the job is done right the first time.
- Prompt service: We understand emergencies can arise, and we strive to respond quickly to your needs.
- Transparency: We provide upfront pricing and clear communication every step of the way.
- Customer-centered care: We prioritize your needs and are committed to exceeding your expectations.
Discover the Thompson Family Difference. Schedule your appointment today!
Overwhelmingly Positive Reviews
The reviews for Thompson Family Plumbing are overwhelmingly positive, with all authors giving a 5-star rating. The common themes among the reviews are the prompt and professional service provided by the company, including the office staff, technicians, and plumbers.
Review Highlights
Many reviewers highlighted the exceptional service they received from the company, including:
- Fast response time: Several reviewers mentioned that the company responded quickly to their requests, with some even receiving same-day service.
- Professional staff: The office staff and technicians were consistently praised for their professionalism, friendliness, and expertise.
- Quality work: Reviewers reported that the company's work was of high quality, with attention to detail and a focus on customer satisfaction.
- Good communication: Many reviewers appreciated the company's communication throughout the service process, including updates on the technician's ETA and explanations of the work being done.
Consistency Across Reviews
Despite the diversity of services and issues addressed by the company, the reviews consistently highlight the same positive themes. This suggests that Thompson Family Plumbing has a strong culture of customer service and quality workmanship.
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