Business Details
24 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Wasilla, AK
Established in 2002, Hard Rok has built a reputation for delivering reliable commercial and residential plumbing and heating solutions across the Valley and Alaska. Our team of certified technicians specializes in hydronic systems, forced air systems, boiler maintenance, and Rinnai tankless water heater installations. We stand behind our work with a 12-month service warranty and offer Stress-Free service contracts to ensure long-term system reliability at discounted rates. Available 24/7 for emergency repairs, we prioritize rapid response times and transparent pricing.With over two decades of local expertise, we combine technical proficiency with personalized service to address both immediate issues and preventive maintenance needs. Our financing partnerships enable customers to upgrade systems affordably, while our educational resources empower homeowners to prevent common problems like frozen pipes. Customer testimonials consistently highlight our technicians' professionalism, technical knowledge, and commitment to resolving issues efficiently, even in extreme weather conditions.
Services
Plumbing Repairs
Heating Systems
Emergency Services
Rinnai Installations
Pipe Maintenance
Boiler Services
Furnace Repairs
Water Heater Upgrades
System Inspections
Winterization Services
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency plumbing and heating services year-round
- Our Stress-Free service contract provides discounted maintenance and repairs
- Certified technicians with expertise in Rinnai tankless water heaters
- 12-month warranty on all service work
- Locally-owned with 20+ years of Alaska-specific system experience
What people say
Quick to respond
Knowledgeable technicians
Friendly service
Reliable solutions
Highly recommend
Services
Plumbing Repairs
Emergency and scheduled plumbing repairs for residential and commercial properties. Our certified technicians address leaks, blockages, and system failures with rapid response times. We specialize in both traditional and tankless water heater systems, ensuring compliance with Alaska's unique climate requirements while maintaining code standards.
Heating Systems
Comprehensive heating system maintenance and installation services. We service boilers, furnaces, and hydronic systems with annual performance checks and emergency repair capabilities. Our team implements energy-efficient solutions that reduce long-term operating costs while ensuring optimal winter preparedness for Alaska properties.
Emergency Services
Around-the-clock emergency plumbing and heating assistance for critical system failures. Our technicians respond promptly to after-hour calls for frozen pipes, heating outages, and water damage prevention. Service includes immediate repairs and temporary solutions to minimize property damage during Alaska's extreme weather conditions.
Rinnai Installations
Professional installation of Rinnai tankless water heating systems with energy-efficient design. We provide system sizing, code-compliant installation, and performance optimization for residential and commercial applications. Our certified technicians ensure proper integration with existing plumbing infrastructure while maximizing energy savings.
Winterization Services
Seasonal pipe insulation and freeze prevention services tailored to Alaska's climate. Our technicians implement heat tape systems, seal air leaks, and optimize water flow patterns to prevent winter pipe failures. We also educate homeowners on emergency shut-off procedures and preventive maintenance strategies.
People
Bill Labuda
Lead Technician
Certified plumbing expert with 15+ years of Alaska-specific system experience. Specializes in emergency repairs and Rinnai product installations. Recognized for technical proficiency and customer-focused problem solving in extreme weather conditions.
Mike Bobbie
Service Manager
Senior technician overseeing daily operations and quality control. Expert in hydronic heating systems and preventive maintenance programs. Provides technical training to team members while maintaining direct customer service responsibilities.
Questions
What heating systems do you service?
We service all major heating systems including boilers, furnaces, hydronic systems, and Rinnai tankless water heaters.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like frozen pipes and heating outages.
Are financing options available?
Yes, we offer financing through Service Finance Company for Rinnai tankless water heater installations.
What areas do you serve?
We serve Wasilla, the surrounding Valley areas, and statewide locations across Alaska.
What is the Stress-Free service contract?
Our Stress-Free contract provides discounted maintenance, repairs, and priority emergency service for 12 months.
How often should systems be maintained?
Annual maintenance is recommended, with more frequent service advised for properties in hard water areas.