Our History and Mission
At Russell's American Mechanical, we pride ourselves on being a trusted HVAC and plumbing services provider in the greater Chesapeake, VA area. For over 40 years, we have been dedicated to delivering exceptional service, expertise, and solutions to our customers. Our mission is to provide top-notch services, unbeatable customer satisfaction, and a commitment to excellence. Our goal is to be the go-to partner for all your heating, cooling, plumbing, and electrical needs.
Services
At Russell's American Mechanical, we offer a wide range of services to cater to your diverse needs. From heating and cooling systems to plumbing and electrical services, we've got you covered. Our expert technicians are trained to provide innovative solutions and top-notch services for all your residential and commercial needs. Whether you need a routine maintenance check-up or an emergency repair, our team is always available to help.
Heating Services
We offer a comprehensive range of heating services, including boiler repairs, furnace installations, and heat pump maintenance. Our expert technicians are equipped to handle all types of heating systems, ensuring that your home stays warm and cozy during the cold winter months.
Cooling Services
In the summer, our cooling services come into play. From air conditioning repairs to new installation and maintenance, our team is dedicated to keeping your cooling system running smoothly and efficiently.
Indoor Air Quality
At Russell's American Mechanical, we understand the importance of indoor air quality. Our services include air duct cleaning, air purification, and other solutions to ensure a healthy and comfortable living space.
Plumbing Services
Our team is fully equipped to handle all your plumbing needs, from leaky faucets to tankless water heater installations. Our expert plumbers ensure that your plumbing system is running efficiently and safely.
Drain Services
Clogged drains can be frustrating and costly. Our expert drain technicians use the latest technology to diagnose and clear even the toughest clogs.
Electrical Services
Our team provides electrical services, including circuit panel upgrades, surge protection, and lighting installations. We ensure that your electrical system is running safely and efficiently.
Generators and Worry-Free Services
We understand the importance of having a reliable backup power source during emergencies. Our generator services include installation, maintenance, and repair. Additionally, our worry-free service program ensures that your systems are running smoothly and efficiently, with regular maintenance and repair services.
Installation and Repair
The reviewers praised Russell's Heating and Cooling for their excellent installation and repair services. Many reviewers mentioned that the installation team was on time, polite, and professional, doing a fantastic job. Some reviewers highlighted specific technicians, such as Nate, Alex Brooks, and Jacob, who were prompt, detailed, and thorough in their work. The company was commended for their ability to communicate effectively throughout the process, and for keeping customers informed about the installation.
Quality of Work
Reviewers were satisfied with the quality of work performed by Russell's. Elmer Ennis mentioned that the install team did a fantastic job, and Ross House praised the technicians for being polite, professional, and thorough with their service. David Swantek appreciated the attention to detail and the explanation of the work performed by Alex, the technician.
Pricing
While some reviewers praised the company's services, a few mentioned that the pricing was a bit on the higher side. Alex Hrotko mentioned paying over $250 to replace a broken shut-off valve, which he found pricey.
Financing Options
Some reviewers appreciated the financing options offered by Russell's, such as 0% financing, which made it possible for them to purchase new systems.
Customer Service
Many reviewers praised Russell's for their excellent customer service. L. Thomas, Jj Valverde, Amanda Working, and Nick Sullivan mentioned that they were kept informed throughout the process, and that the company was responsive to their needs.
Areas for Improvement
The only area for improvement mentioned by reviewers was the pricing, with a few finding it to be a bit high.
Be the first to review Russell's Heating & Air Condg.
Write a Review
