At The Pipe Doctor, we pride ourselves on providing exceptional plumbing services to individuals, families, and businesses throughout the community. Our mission is to deliver world-class work, while treating every customer with respect, courtesy, and professionalism.
Our Services
At The Pipe Doctor, we offer a wide range of services to cater to all your plumbing needs. From water heater repairs to drain line repairs, we are equipped to tackle any plumbing issue that may arise. Our services include:
- Water heater repairs: We repair and replace gas, electric, or oil-powered water heaters.
- Plumbing repairs: Our team solves any and all plumbing issues, including kitchen and bath remodeling, tubs, toilets, showers, faucets, and valves.
- Drain line repairs: We replace, repair, and clean all drain piping to ensure your property is protected from unhealthy waste water.
- Full service: The doctor is in when the unexpected occurs. We offer a comprehensive list of services to ensure your plumbing system is running smoothly.
About Our Team
Meet Julian Fileccia, our Master Plumber and Owner. With over 20 years of experience in the plumbing industry, Julian's passion lies in helping his clients. His main priority is to ensure his clients feel comfortable by providing honest and trustworthy solutions, customized to meet the needs of each and every client's plumbing issue.
Why Choose The Pipe Doctor?
At The Pipe Doctor, we understand the importance of transparency. That's why we offer:
- Upfront pricing: You know what you're paying for before any work begins. No surprises, no stress.
- Locally owned and operated: We are a part of the community and care about providing exceptional service.
- Licensed and insured: Our Master Plumber/Owner is on every job, and we are fully insured for your peace of mind.
- Uniformed professionals: Our plumbers are respectful of your home and property, and you'll never see them without their uniforms.
- Flexible scheduling: We offer same-day service and are available Monday through Friday, 7:30 am to 4:30 pm.
Testimonials
Don't just take our word for it. Here's what some of our satisfied customers have to say:
- Julian was punctual, professional in appearance and personable. He is very knowledgeable and thorough. - JL Seigel
- Julian was thorough in his work, cleaned up after his work was done, and was conscious of keeping my place clean. - Scott Grabowski
- Julian was very prompt and very clean/organized. He provided excellent consultation throughout the process. - John Murphy
Service Areas
We serve the following areas:
- Farmington Valley: Avon, Farmington, Unionville, Simsbury, West Simsbury, Canton, Collinsville, Granby, Weatogue
- Hartford: Burlington, Bloomfield, West Hartford, Newington, New Britain, Plainville
- Litchfield: Barkhamsted, New Hartford, Harwinton
Get in Touch
For information or a service request, please contact us or fill in the information below, and we'll contact you. Thank you!
Exceptional Service and Reviews
The reviews for Pipe Doctor Plumbing, a company owned by Julian, are overwhelmingly positive. Customers praise Julian's exceptional service, professionalism, and expertise. They commend him for responding quickly to urgent calls, providing clear explanations, and delivering high-quality work.
Communication and Follow-through
Many customers appreciate Julian's excellent communication skills, responding promptly to calls and messages. They also appreciate his ability to explain the work he will perform, giving them a sense of transparency and trust.
Professionalism and Quality Work
Reviewers praise Julian for his professionalism, politeness, and attention to detail. They appreciate his willingness to go above and beyond, taking the time to address additional concerns and providing thorough solutions.
Emergency Services
Some customers have had the need for emergency services, and Julian has consistently delivered quick and effective solutions. Reviewers praise his ability to schedule emergency appointments and provide prompt responses to urgent calls.
One Negative Review
There is one negative review from a customer who had a poor experience with two of the company's technicians. The reviewer describes the technicians as unprofessional, rude, and unwilling to work. Unfortunately, Julian did not respond to the customer's complaints or offer any resolution.
One Disappointing Experience
Another reviewer had a disappointing experience when Julian cancelled an appointment at the last minute, citing an emergency. The reviewer was left waiting for a reschedule, which never occurred.
Recommendations
Overall, customers highly recommend Julian and Pipe Doctor Plumbing, praising his exceptional service, professionalism, and expertise.
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