Business Details
Emergency
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Trusted Plumbing & HVAC Services in Dundalk, MD
At Reliability Home, we prioritize your home's comfort and safety through expert plumbing, heating, and cooling solutions. With over 20 years of experience serving Dundalk, our licensed technicians deliver personalized, eco-friendly services tailored to your needs. We emphasize punctuality, affordability, and craftsmanship, ensuring minimal disruption to your daily life. Our team undergoes rigorous training to maintain the highest standards of reliability and customer satisfaction.Backed by 2,300+ five-star reviews, we are committed to transparency, ethical practices, and long-term client relationships. As a locally owned business, we pride ourselves on community involvement and trust, offering 24/7 emergency services to meet urgent needs.
Services
Plumbing Repair
Furnace Services
AC Installation
Water Heater Repair
Drain Cleaning
Sump Pump Services
Heat Pump Repair
Tankless Water Heater
Gas Line Repair
Sewer Line Repair
Highlights and features
- We offer personalized solutions tailored to your home's unique needs.
- Our licensed technicians ensure prompt, reliable service with no hidden fees.
- Eco-friendly practices prioritize sustainability without compromising quality.
- 24/7 emergency services for urgent plumbing, heating, or AC issues.
- Backed by 2,300+ five-star reviews and decades of local expertise.
Associations and certifications
- MHIC MARYLAND HOME IMPROVEMENT COMMISION
- MD HVAC MASTER
- MD PLUMBING MASTER
What people say
Professionalism
Quality
Responsiveness
Punctuality
Expert Repairs
Services
Plumbing Repair
Our plumbing repair services address leaks, clogs, and system failures with precision. We specialize in water line repairs, drain cleaning, and gas line fixes, ensuring safety and durability. Using advanced tools, our technicians diagnose issues quickly, minimizing water damage and restoring functionality. From burst pipes to sewer line problems, we provide lasting solutions for residential plumbing systems.
Furnace Services
We offer comprehensive furnace maintenance, repair, and installation services to keep homes warm in winter. Our NATE-certified technicians handle gas and electric furnaces, heat pumps, and boilers. Regular tune-ups improve efficiency, while emergency repairs address pilot light failures or thermostat malfunctions. Upgrades to high-efficiency models reduce energy bills and enhance comfort.
AC Installation
Our AC installation services cover central, ductless mini-split, and heat pump systems. We assess home size and climate needs to recommend energy-efficient units. Professional installation ensures optimal performance and compliance with local codes. We also handle replacements, removing old units and recycling refrigerants responsibly to minimize environmental impact.
Water Heater Repair
We repair and install tanked and tankless water heaters, addressing leaks, inconsistent temperatures, and ignition issues. Our technicians diagnose problems with heating elements, thermostats, or sediment buildup. For aging units, we suggest energy-efficient replacements to lower utility costs while ensuring reliable hot water supply for households.
Drain Cleaning
Our drain cleaning services tackle clogs caused by hair, grease, or mineral buildup using hydro-jetting and augers. We clear kitchen, bathroom, and sewer drains to prevent backups and water damage. Regular maintenance extends pipe lifespan and maintains optimal water flow, ensuring hygienic and efficient plumbing systems.
People
Robert Matheny
Operations Manager
Robert oversees daily operations, ensuring seamless service delivery. With 15 years in home services, he prioritizes customer satisfaction and team efficiency. His leadership focuses on maintaining high standards for reliability and technical excellence.
Amy Matheny
General Manager
Amy manages overall business strategy and client relations. Her decade of experience in HVAC and plumbing drives operational improvements. She emphasizes community engagement and sustainable practices to strengthen local trust and service quality.
William Chatman
Lead Plumber
William specializes in complex plumbing repairs and installations. With 12 years of field expertise, he resolves emergencies like burst pipes and sewer line issues. His attention to detail ensures durable, code-compliant solutions for residential clients.
Matthew Lane
Service Technician
Matthew provides HVAC and plumbing diagnostics and repairs. Trained in the latest technologies, he troubleshoots thermostats, furnaces, and water heaters. His friendly approach and technical skill ensure clear communication and effective fixes for homeowners.
Joseph Coghlan
Installation Foreman
Joseph leads AC and furnace installations, ensuring precision and efficiency. With expertise in system sizing and ductwork, he optimizes comfort and energy savings. His team leadership guarantees timely project completions meeting client specifications.
Questions
Do I need annual HVAC maintenance?
Yes, we recommend biannual HVAC maintenance to extend system lifespan, improve efficiency, and prevent costly breakdowns during peak seasons.
What's the difference between a furnace and a heat pump?
Furnaces burn fuel for heat, while heat pumps transfer outdoor heat indoors. Heat pumps offer dual heating/cooling functionality, whereas furnaces require separate AC units.
How do I handle a plumbing emergency?
Turn off electricity and water supply immediately. Contact our 24/7 emergency service for burst pipes, gas leaks, or severe flooding to minimize damage.
Can I install a tankless water heater?
Yes, our technicians assess your home's needs to install energy-efficient tankless units, providing endless hot water while reducing energy consumption.
What financing options are available?
We offer Wells Fargo financing for HVAC and plumbing projects, with flexible terms and quick approval to accommodate budget constraints.
Are your technicians licensed?
All our technicians hold MD HVAC and Plumbing Master licenses, ensuring compliance with state regulations and industry safety standards.
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