Real People, Serving Real People
For over 40 years, Phil Kerr's Plumbing, Heating & Air Conditioning has been proud to serve the Lubbock community with reliable, professional service for all their plumbing and HVAC needs. We are a family-owned and operated business with a commitment to exceptional customer service, affordability, and integrity.
Plumbing
Our skilled plumbers are experienced in handling all aspects of plumbing, from minor repairs like leaky faucets and toilet repairs to complex installations and replacements of water heaters, drain systems, and more. We are committed to addressing your plumbing concerns efficiently and affordably.
Heating & Air Conditioning
We understand the importance of maintaining comfortable temperatures in your home. Our certified technicians can provide comprehensive services for all your heating and air conditioning needs, including installations, repairs, maintenance, and inspections. We work on all major brands and models, ensuring your ultimate comfort.
Our Values
- Integrity: We are committed to honesty, transparency, and open communication with our customers.
- Excellence: We strive to deliver exceptional workmanship and lasting solutions to your comfort needs.
- Value: We offer competitive rates and transparent billing to ensure that you get the best value for your money.
- Customer Focus: We prioritize your needs and provide personalized, responsive service every time.
What Sets Us Apart
- Dedicated Team: Our team of experienced professionals is highly trained and dedicated to delivering exceptional customer service.
- Emergency Response: We understand that emergencies can happen at any time. That's why we offer 24/7 emergency services to address urgent repairs promptly.
- Transparent Communication: We provide clear and concise updates throughout the process, so you know exactly what to expect.
- Community Focused: We are committed to serving our community and take pride in supporting local businesses and initiatives.
We are confident that our commitment to quality, affordability, and customer satisfaction has made us a trusted and respected leader in the Lubbock area for over 40 years. Contact us today to experience the difference working with a dedicated and experienced team of professionals.
Exceptional Customer Service
The reviews presented here showcase the exceptional customer service provided by Phil Kerr. All the authors, except for one, have given Phil Kerr a 5-star rating and have praised their professionalism, kindness, and efficiency.
Timely and Effective Service
Several reviewers have appreciated the prompt and effective service provided by Phil Kerr's technicians. They have been able to resolve various plumbing issues, including leak detection, pipe repair, and water heater replacement, in a timely manner. The reviewers have also praised the technicians' professionalism, friendliness, and courtesy.
Reasonable Prices
Many reviewers have commented on the reasonable prices charged by Phil Kerr. In comparison to other companies, Phil Kerr has been able to provide similar services at a lower cost.
Negative Experience
Only one reviewer, Larry E., has had a negative experience with Phil Kerr. He reported being treated poorly by a staff member in the office, who was hostile and unprofessional. This experience led him to never return to the company.
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