Fixing it right the first time, every time!
At Kurt MacIntyre Plumbing, LLC, we pride ourselves on being a family-owned business that has been serving the St. Petersburg and surrounding areas for many years. We are committed to establishing long-lasting relationships with our customers by providing timely, fair, and honorable service. Our licensed plumbers are trained to handle small and large plumbing jobs, and we guarantee that the job will be done right the first time.
Residential Plumbing Services
At Kurt MacIntyre Plumbing, LLC, we understand that we are being invited into your home to perform a service that requires a high level of professionalism. Our certified, licensed, and insured plumbers will always conduct themselves in a highly professional manner and maintain a clean and organized work area. We will also provide verbal or written estimates before starting a job, so you know exactly how long the job will take and what the final bill will be.
Residential and Small Commercial Plumbing Services
Our team of highly trained and certified plumbers offers a wide range of residential and small commercial plumbing services. Whether you have a simple clogged drain or need sewer line replacement, our experts are equipped to handle any job, big or small. We understand the importance of prompt and courteous service, which is why we dispatch our plumbers as quickly as possible to your location. Our service vehicles are also stocked with a wide variety of high-quality plumbing parts to ensure that our plumbers have the tools they need to get the job done right.
Why Choose Kurt MacIntyre Plumbing, LLC?
At Kurt MacIntyre Plumbing, LLC, we pride ourselves on being a family-owned business that offers competitive prices, full-service plumbing, and a commitment to quality work. We are fully licensed and insured, and our plumbers are certified to provide a wide range of plumbing services. We understand the importance of fast response times and courteous service, which is why we dispatch our plumbers as quickly as possible and maintain a clean and organized work area.
Frequently Asked Questions
- Fees: We charge a minimum service call fee of $125.00, which is waived when there are repair and installation charges that apply. Estimates are also scheduled as an onsite inspection to determine the scope of services required for a fee of $125.00.
- Hours: We do not work weekends or holidays, except in the case of emergency situations. Full emergency repair services on a scheduled holiday will include a $400.00 service charge in addition to the repair costs.
- Contact: We appreciate your contacting the main office phone number at 727-687-0404 for assistance with your plumbing needs, rather than contacting field service representatives on their personal cell phones.
Our Commitment to You
At Kurt MacIntyer Plumbing, LLC, we are committed to providing the highest level of service and quality work. We understand the importance of customer satisfaction and strive to exceed your expectations. We believe that honesty, integrity, and professionalism are essential to building strong relationships with our customers.
Contact Us
For all your residential and small commercial plumbing needs, Kurt MacIntyre Plumbing, LLC is only a phone call away. Call us at 727-687-0404 or contact us through our website to schedule an appointment or request service.
Customer Service
The customer service at MacIntyre Plumbing leaves much to be desired. Reviewers have reported a range of issues, from being treated rudely by the office staff to having poor communication and scheduling problems.
Lack of Communication
Some reviewers have experienced difficulties in getting updates on the progress of their service calls. Kate Konidaris reported that her family had to wait four days for a fix and was not kept informed about the delay. Similarly, Steve Sanders was not notified when his job was scheduled to be completed, and Pattie Quigley's appointment was missed due to a scheduling error.
Rude Office Staff
The office staff has been criticized for being rude and unprofessional. Kate Konidaris reported being hung up on twice by Shirley, the office staff, after complaining about delays. Steve Sanders also had a negative experience with Shirley, who he felt was not pleasant to speak to. Pattie Quigley's experience with the office staff was also poor, with them seeming to act like they were doing her a favor instead of providing a service.
Exceptional Plumbing Service
Despite the issues with customer service, MacIntyre Plumbing has provided some excellent plumbing services. Kurt, the owner, and his crew have been praised for their work, with reviewers reporting that they were professional, on time, and courteous. Samantha Brown-Parks and Jan Winters both had positive experiences with the company, with fast and efficient service provided.
Unreliable
Some reviewers have reported having issues with the reliability of the company. Kate Konidaris reported that the company did not show up on time and then hung up on her husband. Pattie Quigley had a terrible experience, with the company missing their initial appointment and then not providing an estimate for the work until it was complete.
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