Excellence Done Right: Integrity Matters
Our Commitment to Your Comfort
Every degree matters when it comes to your comfort. At United Heating Cooling and Plumbing, we understand the importance of a reliable and efficient HVAC system in your home or business. We offer comprehensive services to keep you comfortable all year round.
Our Expertise
Our team of experienced technicians are certified and trained to handle all your HVAC needs, including:
- Installation: We expertly install new HVAC systems for new construction and replacements.
- Repair: We quickly and efficiently diagnose and fix all types of HVAC issues.
- Maintenance: We offer comprehensive maintenance plans to keep your system running smoothly and efficiently.
- Replacement: We provide expert advice on choosing the right replacement system for your needs.
Our Values
At United Heating Cooling and Plumbing, we stand by these core values:
- Excellence: We strive to deliver exceptional customer service and quality workmanship.
- Integrity: We are honest and upfront in our pricing and recommendations.
- Professionalism: We respect your time, property, and budget.
- Communication: We keep you informed every step of the way.
Our Promise
When you choose United Heating Cooling and Plumbing, you can expect:
- Respectful and professional treatment
- Transparent communication and pricing
- Quality workmanship and attention to detail
- Solutions tailored to your specific needs
Our Expertise Extends Beyond Hardware
We believe in a holistic approach to HVAC service. We offer:
- Preventative maintenance plans: Minimize costly breakdowns and maximize system efficiency.
- Mitsubishi solutions: Access to reliable and efficient heating and cooling technology.
- Geothermal options: Explore the sustainable and efficient benefits of geothermal heating and cooling.
Technical Issues and Poor Service
A significant portion of the reviewers experienced technical issues, particularly with furnace and air conditioning systems. Rachel R. and Lori S. reported issues with their furnaces, while Bill M. and Catherine W. had problems with their air conditioning systems. Rachel R. noted that the furnace stopped working after three weeks, while Lori S. experienced delays in getting maintenance services.
Positive Experiences
Several reviewers had positive experiences with United Heating, rating their service as excellent or above average. Chuck T., Bryan R., Eric C., Tony H., and Mark C. praised the company for responding quickly to their needs, providing good service, and saving them money. Eric C. specifically mentioned the technician Pony, who saved him $1100.
Communication Issues
Some reviewers criticized the company for poor communication and unmet expectations. Leah G. waited for an appointment that was not fulfilled, and Bill M. experienced poor communication about his issues with air flow and circulation. Catherine W. was made to wait for an appointment without a reasonable explanation.
Value and Pricing
Lori S. felt that the company's premium pricing did not deliver premium service, while Mark C. appreciated the value he received from the company's maintenance services.
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